Food and Beverage Server
4 settimane fa
At Marriott International, we're looking for a skilled Food and Beverage Server to join our team. As a Room Service Attendant, you will be responsible for serving food courses and alcoholic beverages to guests, setting tables according to type of event and service standards, and answering questions on menu selections.
Key responsibilities include communicating with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability, as well as communicating additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
You will also be responsible for recording transactions in the MICROS system at time of order, checking in with guests to ensure satisfaction with each food course and/or beverages, and maintaining cleanliness of work areas, china, glass, etc., throughout the day.
Additionally, you will be responsible for completing closing duties, including restocking items, turning off lights, etc., and presenting physical and accurate checks to guests and processing payment.
As a Food and Beverage Server, you will be expected to follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager, and complete safety training and certifications.
You will also be expected to ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Key skills and qualifications include the ability to welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
You will also be expected to speak with others using clear and professional language, develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Finally, you will be expected to ensure adherence to quality expectations and standards, read and visually verify information in a variety of formats, stand, sit, or walk for an extended period of time or for an entire work shift, and perform other reasonable job duties as requested by Supervisors.
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