Surgical Partners Representative

Job Summary

Santen Inc is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments and digital solutions for eye health and addressing vision-related social issues for people around the world. Our Surgical Partners will be responsible for developing new business opportunities by creating awareness about Santen Surgical Devices and building relationships with the most relevant Key Opinion Leaders and hospitals across the assigned territory. They will ensure sustainable adoption of our MicroShunt among carefully selected users and promoters by providing state-of-the-art surgical training and appropriate follow-up. Our Surgical Partners will deliver sustainable market-share gain across their respective territory, with the ambition to establish MicroShunt as the surgical treatment of reference for all glaucoma surgeons. To do so, they will actively drive the development of our Surgical Team & capabilities locally, while also enabling fruitful collaboration with the team in charge of our glaucoma Rx franchise (i.e., prescription drugs).

Key Responsibilities & Accountabilities

• Identify and build new accounts in surgical glaucoma.
• Conduct and/or support local training regarding glaucoma drainage surgery.
• Initiate and develop sustainable relationships with key opinion leaders across your territory.
• Closely collaborate with Santen Pricing & Market-Access Team to maximize the MicroShunt potential in your territory and across the EMEA region.
• Develop innovative and efficient acquisition plans at the account level to ensure sustainable business development.
• Achieve sales targets and develop operational plans for maximum return on investment.
• Achieve and demonstrate effective use of agreed KPIs and objectives.
• Identify sales-related trends and profitable business opportunities while aligning available resources.
• Maintain and optimize existing relationships and manage business with current key customers.
• Provide accurate feedback on competitor activities in the field.
• Interact with Santen sales management, marketing, and customer service to guarantee top services to our customers.
• Manage the territory financial budget.
• Provide technical expertise for questions, issues, or requirements related to product portfolio responsibilities.
• Utilize company reporting tools to ensure up-to-date customer/territory information and facilitate valuable information sharing across the organization.
• Ensure compliance with company standards and Code of Practice.

Requirements

• Degree in health or business-related subject or equivalent qualification (essential).
• Scientific and/or medical degree such as optometrist or other directly related specialties (desirable).
• At least five years of previous industry sales experience.
• Experience in hospital sales/Key Account Management.
• History of top sales performance, commercially astute, and driven by sales results.
• Experience in the operating room for training/supporting the use of new technologies.
• Experience in Ophthalmology.
• Action-oriented, energetic, and results-focused, combining a strong desire for achieving results with emotional control and self-awareness.
• Thrives in a changeable working environment.
• Demonstrable selling, negotiation, and networking skills.
• Uses market and clinical knowledge to identify opportunities for business growth.
• Sound understanding of the pharmaceutical industry and awareness of National Health system policies relevant to the area.
• Analytical thinker with evidence of both numerical and verbal critical reasoning.
• Communicates with conviction and persuades others to support their point of view.
• Works collaboratively with others across the sales force and wider business.
• Exercises sound judgement and finds creative solutions to meet customer needs.
• High standard of oral and written communication, including well-developed presentation skills.
• Adopts a structured approach to ensure objectives are achieved; effectively plans, organizes, executes, and monitors tasks to meet work goals.

About Santen Inc

A career at Santen Inc is an opportunity to make a difference. Through our long-term vision outlined in Santen 2030, we are committed to being a Social Innovator - addressing the social and economic needs of people with visual impairments. We empower our team members with flexible ways of working and a highly inclusive work environment. The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive workplace for every one of our team members. All employment decisions are based on business needs, role requirements, and individual qualifications regardless of race, color, ethnicity, national origin, religion, sexual orientation, gender, gender identity/expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law. If you require any accommodation during our recruitment process, please let the recruiter from our team know.