Customer Service Liaison

2 settimane fa


Milano, Lombardia, Italia Te Connectivity Corporation A tempo pieno

Job Overview

An opportunity has arisen for a permanent role within the ADM team based in Italy. The purpose of this position is to interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.

Responsibilities:

  • Be the primary interface on a day-to-day basis with direct account responsibility for accounts in Italy
  • Carry out contract review on orders/schedules and process in SAP system
  • Direct collaboration on specific customer portals
  • Progress / expedite orders as requested
  • Process customer returns
  • Investigate credit and debit requests and queries to issue credit/debit as necessary
  • Have regular reviews with your account base to discuss OTD, backlog, general support issues
  • Review, action and issue all relevant order related reports
  • Answer technical queries from customer as required using intranet technical reference and be able to offer alternatives using the available resources
  • Use Excel extensively to create and update pricing spreadsheets

Requirements:

  • 2-3 years of experience in a comparable industrial Customer Service environment (B2B)
  • Bachelor in Business Administration or similar education
  • Excellent Italian and English language skills
  • Excellent interpersonal skills
  • Experience on SAP, E-commerce
  • The ability to communicate with customers and people at all levels of the organization
  • Have an organized / methodical way of working, accurate with an eye for detail
  • The ability to work under pressure to tight deadlines
  • Excellent Excel and Word skills
  • Ideally have a sound product knowledge of harness components

About Te Connectivity Corporation

Te Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. Te Connectivity ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

What Te Connectivity Corporation Offers

We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority. We offer a competitive salary package, performance-based bonus plans, health and wellness incentives, employee stock purchase program, community outreach programs/charity events, and employee resource group.

Location

MILANO, MI, IT


  • Customer Service Liaison

    3 settimane fa


    Milano, Lombardia, Italia Grupo Reno De Medici A tempo pieno

    Customer Service LiaisonAt Grupo Reno De Medici, we're seeking a highly skilled Customer Service Liaison to join our Milan team. As a key member of our Italian Team, you will be responsible for managing a portfolio of B2B customers throughout the Order to Cash process.Key Responsibilities:• Communicate effectively with customers via phone and email...

  • Customer Service Liaison

    4 settimane fa


    Milano, Lombardia, Italia CAE A tempo pieno

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Liaison to join our team at CAE. As the main point of contact for administrative duties, you will be responsible for managing daily operations related to customer services, training centre administration, and reception tasks.Key ResponsibilitiesManage front and back-office...

  • Customer Service Liaison

    2 settimane fa


    Milano, Lombardia, Italia RDM Group A tempo pieno

    Job Description:We are seeking a Customer Service Liaison to join our Milan team at RDM Group.The successful candidate will be responsible for managing a portfolio of B2B customers in the Order to Cash process.Key Responsibilities:Act as a central point of contact between customers and internal services.Communicate with customers via phone and email...


  • Milano, Lombardia, Italia Amazon A tempo pieno

    About the RoleAs a Delivery Station Customer Service Associate, you will be the face of Amazon's customer service, working closely with our logistics team to ensure seamless delivery experiences for our customers.Key Responsibilities:Investigate and resolve delivery issues in a timely and professional mannerCollaborate with Amazon logistics and delivery...

  • Customer Service Liaison

    2 settimane fa


    Milano, Lombardia, Italia Manitowoc A tempo pieno

    Main Responsibilities:Act as the primary point of contact for customers to fulfill all requirements and contracts related to the telematics system on cranes.Create new client accounts on Potain Connect (remote control) with subscription activation in the system.Support customers with Potain Connect account creation, login, and usage of the tool.Collaborate...


  • Milano, Lombardia, Italia Amazon A tempo pieno

    Job OverviewWe are seeking a highly skilled Chief Customer Experience Liaison to join our team at Amazon. This role involves resolving escalated customer contacts, identifying system and procedural issues, and driving positive change and resolution on behalf of Amazon customers.

  • Customer Service Liaison

    3 settimane fa


    Milano, Lombardia, Italia Armani Hotel Milano A tempo pieno

    Main Responsibilities:As a key member of the Armani Hotel Milano team, you will be responsible for handling all guest communications, ensuring that each interaction is efficient and friendly. Your duties will include answering phone calls, handling guest requests, and assisting colleagues with daily reports.Key Qualifications:Previous experience in...


  • Milano, Lombardia, Italia Ashworth And Parker Limited A tempo pieno

    Job DescriptionAt Ashworth And Parker Limited, we are seeking an exceptional Store Service Advisor to join our team in Milan. As a key member of our customer-facing team, you will play a vital role in delivering an unparalleled level of service to our discerning clientele.Your Key Responsibilities:Network with our customer base to develop new relationships...


  • Milano, Lombardia, Italia Rockwool International AS A tempo pieno

    Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team at Rockfon in Milano. The ideal candidate will be responsible for ensuring the effective processing of customer sales orders and providing excellent customer service.Main Responsibilities- Guarantee the timely and accurate processing of customer sales orders.-...


  • Milano, Lombardia, Italia Homerun B.V. A tempo pieno

    About SolySoly is a rapidly growing start-up in Italy, dedicated to making solar energy accessible to everyone since 2013. We have installed solar systems on over 30,000 rooftops and are one of the leading solar companies in Europe.What We OfferWe provide a dynamic work environment with numerous training and career opportunities. Our attractive fixed salary...

  • Project Specialist

    3 settimane fa


    Milano, Lombardia, Italia Ricercamysrl A tempo pieno

    Customer Service Liaison OpportunityWe are seeking a skilled Project Specialist - Customer Service to collaborate with our local Sales team in developing new opportunities. As a key member of our team, you will be responsible for preparing requests for quotation and relevant orders, transferring customer order execution procedures to factories project...


  • Milano, Lombardia, Italia DKV EURO SERVICE GmbH + Co. KG A tempo pieno

    DKV EURO SERVICE GmbH + Co. KG: Unlock the Future of MobilityWe're on a mission to drive the transition towards an efficient and sustainable future of mobility. Join us as a Customer Service Representative in Milan, Italy, for a 6-month internship.As part of our dynamic team, you'll be responsible for providing exceptional phone and email support to our...


  • Milano, Lombardia, Italia Tiffany & Co. A tempo pieno

    Operational Excellence in RetailThe Operations Coordinator at Tiffany & Co. plays a vital role in ensuring seamless customer experiences and efficient store operations. Key responsibilities include overseeing store merchandise, managing inventory accuracy, and providing exceptional customer service. This position requires a strong analytical mindset,...


  • Milano, Lombardia, Italia Werfen A tempo pieno

    About the PositionWe are seeking a Customer Service Manager to join our Supply Chain Department in Milan, Italy.The ideal candidate will have a strong background in customer service and order management, with a minimum of 5-7 years of experience and 3+ years of supervisory/managerial experience.The Customer Service Manager will be responsible for building...

  • Customer Service Lead

    2 settimane fa


    Milano, Lombardia, Italia Abbott A tempo pieno

    The Customer Service Team Lead role at Abbott is a key position in our Structural Heart division.Below are the main responsibilities and requirements for this position:Manage a part of the country Customer Service department to provide internal and external customers with best possible service.Train, motivate and coach Customer Service Representatives to...


  • Milano, Lombardia, Italia Viatris A tempo pieno

    About the RoleThe Hospital Customer Service Representative will be responsible for ensuring a high level of patient satisfaction through interactions with final customers and RAM, improving hospital operations. This role involves activities linked to customer service, administrative planning, and coordination tasks.Key ResponsibilitiesEnsuring that orders...


  • Milano, Lombardia, Italia Adecco Italia Spa A tempo pieno

    Sei in cerca di un'opportunità nel settore del customer service? Adecco Italia Spa è alla ricerca di figure in ambito customer service per un contratto iniziale di 12 mesi.La funzione richiesta è quella di Operatore customer service multicanale (sms, web meeting, telefono, mail) con sede di lavoro a Milano. La disponibilità oraria richiesta è su turni,...


  • Milano, Lombardia, Italia Adecco Italia A tempo pieno

    Offerta di LavoroAdecco Italia ricerca una figura di Coordinatore Customer Service per una società start up in espansione. La risorsa riporterà all'Operation Manager francese e andrà a coordinare un gruppo di operatori customer service operanti nel mercato francese.Attività:Coordinare le attività del team di Customer ServiceOrganizzare turni di lavoro e...

  • Senior Client Liaison

    4 settimane fa


    Milano, Lombardia, Italia Link Worldwide A tempo pieno

    Job SummaryLink Worldwide is seeking a highly organized and skilled Senior Client Liaison to join our team. As a key member of our local in-market team, you will play a crucial role in supporting the delivery of a major outsourced marketing services contract, covering the key category of Promotional Merchandise.Main Responsibilities Process orders and...


  • Milano, Lombardia, Italia Randstad A tempo pieno

    We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients via phone, email, or chat. Key responsibilities include:Responding to customer inquiries in a timely and professional mannerResolving customer complaints and issues in a fair and efficient...