Technical Product Specialist
3 settimane fa
Job Summary:
The Product Specialist will be an integral part of the Product Managers Team, executing technical-commercial tasks throughout the sales cycle, from pre-sales to after-sales.
Main Responsibilities:
- Conduct direct product demos and technical-functional comparisons.
- Perform product demonstrations at Clay Paky, meeting all technical expectations of customers.
- Organize and lead product demo seminars, including basic operational knowledge for maintenance and troubleshooting.
Training and Relationship Building:
- Train distributors on technical presentations of products.
- Build and nurture relationships with lighting designers and end-users.
- Serve as a 360° technical consultant, offering tailored product solutions and building trusted relationships with customers.
Feedback and Innovation:
- Collect and transfer customer feedback and suggestions.
- Report on product performance, market trends, and competitor benchmarking.
- Provide innovative input for product development and improvement.
Event Support:
- Ensure product visibility by supporting the organization of fairs, attending events, and handling necessary demonstrations.
- Address and resolve technical issues for customers, coordinating with various Clay Paky functions.
Requirements:
- Basic knowledge of console lighting programming: At least one of the main Controllers like MA2, MA3, Avolites, Hog, EOS.
- Proficiency with ICT tools Microsoft Office Suite, ERP systems, Vectorworks or similar, Wysiwyg or similar, Autocad or similar.
- Basic knowledge of Clay Paky's products and those of competitors.
Key Competencies and Skills:
- Strong technical-sales communication skills.
- Flexibility to adapt to varying contexts and openness to new ideas.
- Excellent negotiation and teamwork skills.
- Advanced oral and written communication skills in English (C1 or higher).
- Strong time management, prioritization, and organizational skills.
Qualifications:
- Minimum of 3 years of experience in a similar role.
- Technical diploma or degree.
- Experience in the lighting industry or similar field is advantageous.
- Proven experience working in an international environment and collaborating with diverse stakeholders.
- Willingness and ability to travel worldwide.
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