Customer Service Representative

1 settimana fa


Roma, Lazio, Italia GIGROUP H-1399 A tempo pieno
About the Job

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Part-time. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective customer service and support via phone, email, and other communication channels.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.
  • Develop and maintain a thorough understanding of our products and services to effectively communicate with customers.
  • Meet or exceed customer service metrics and performance targets.
Requirements
  • Fluent Italian and English language skills (written and spoken).
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • High school diploma or equivalent required.
What We Offer

We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

Join our team and become a part of a dynamic and innovative company that values customer satisfaction and employee well-being.



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