Responsabile Processi di Lead to Cash e Customer in Life

3 settimane fa


Milano, Lombardia, Italia ING A tempo pieno
Descrizione del Ruolo
Il nostro team sta cercando un professionista con esperienza e conoscenze per ricoprire il ruolo di Responsabile Processi di Lead to Cash e Customer in Life.

In questo ruolo, avrai la responsabilità di gestire i processi end to end relativi ai prodotti Saving Accounts e Current Accounts, sia essi gestiti direttamente in-house o da outsourcer esterni. Sarai responsabile dei controlli da applicare sui processi di Area, garantendone la continuità e l'efficacia. Collaborerai con le Linee di Business per garantire la tempestiva risoluzione di problematiche segnalate dalla clientela.

Sei una persona precisa, curiosa e con un forte orientamento al risultato, con capacità di analisi, competenze nella comunicazione scritta, capacità di pianificazione delle attività, problem solving e organizzazione? Sei interessato a lavorare in un ambiente innovativo e stimolante?

Unisciti al nostro team e scopri come possiamo aiutarti a realizzare il tuo obiettivo di una carriera di successo.

Le tue responsabilità saranno:
  • Sviluppare e implementare strategie per migliorare l'efficacia e l'efficienza dei processi di Lead to Cash e Customer in Life;
  • Collaborare con le Linee di Business per garantire la tempestiva risoluzione di problematiche segnalate dalla clientela;
  • Gestire i processi end to end relativi ai prodotti Saving Accounts e Current Accounts;
  • Monitorare e analizzare i dati per garantire la conformità ai requisiti e alle normative;
  • Partecipare alla Governance dell'area e collaborare con gli altri dipartimenti per garantire la continuità e l'efficacia dei processi.


Sei interessato a questa opportunità di carriera?
Unisciti al nostro team e scopri come possiamo aiutarti a realizzare il tuo obiettivo di una carriera di successo.

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