Rare Disease Care Manager

1 mese fa


Milano, Lombardia, Italia Biogen A tempo pieno

Job Description

The Neuromuscular Disease (NMD) Care Manager is responsible for driving patient identification and market development for SMA by creating territory, account, and customer strategies to achieve area sales, market share, and profit targets. This role involves maintaining relationships with physicians and treatment clinics to educate on Nusinersen and remove barriers to facilitate healthcare provider decisions.

The NMD Care Manager provides scientific information to healthcare professionals in accordance with country laws. This role is accountable for the success of Nusinersen in assigned accounts by working in partnership with marketing, logistics support, internal/field market access, and medical colleagues to create value for patients and other stakeholders within the accounts.

The key responsibilities of this role include:

Identification of patient/doctor landscape and drivers of rare diseases/SMA treatment decisions
Knowledge of regulatory and compliance requirements to ensure the right guardrails are in place
Development and execution of an effective business plan for maximizing territory sales
Oversight on logistics to ensure availability of Nusinersen, cross-functionally with field market access and field medical
Preparation of individual account plans and coordination of cross-functional work on strategic account/regional plans
Work across a large cross-functional team to develop SMA centers of excellence to ensure patients have access to Nusinersen and troubleshoot any challenges
Collection and internal sharing of information to identify, segment, profile national key accounts
Acquisition of intimate knowledge of accounts stakeholders' priorities and decision-making processes
Dedication to building up, strengthening, and ensuring a long-term customer relationship with key stakeholders responsible for SMA care delivery and funding of treatment

Requirements

This role requires:

4+ years of sales experience in the hospital/academic medical center/biotech industry
High degree of learning agility to learn/understand Nusinersen administration and neuromuscular diseases
Ability to deal with ambiguity and handle risk and uncertainty
Previous experience in a sales team that was part of a multifunctional team to address patient/caregiver needs
Preferred experience in rare diseases
Availability to travel for a minimum of 60% of working time
Understanding and confidence in speaking English language in addition to fluency in the local market language
Bachelor/master's degree in science (according to local legislation)

About Biogen

Biogen is a global team with a commitment to excellence and a pioneering spirit. We provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. We work together to deliver life-changing medicines, with every role playing a vital part in our mission.

Caring Deeply. Achieving Excellence. Changing Lives. At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired.



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