Account Manager

2 mesi fa

Milano, Lombardia, Italia DELIVEROO A tempo pieno
Job Description

We are seeking a highly skilled Account Manager to join our team in Genova. As an Account Manager, you will be responsible for managing and growing relationships with our most important restaurant partners in Genova and Liguria/Piemonte regions.

You will work closely with our internal departments, including marketing, operations, and product, to provide strategic guidance and support to our restaurant partners. Your goal will be to drive revenue growth through upselling, cross-selling, and identifying new business opportunities.

To be successful in this role, you will need to have excellent communication and negotiation skills, as well as the ability to understand and interpret complex data sets. You will also need to be fluent in Italian and English.

As a member of our team, you will have the opportunity to work on a wide range of projects and initiatives, and to contribute to the growth and success of our company.

We offer a competitive compensation and benefits package, including a comprehensive welfare program, community, convenience, growth, time away, relocation, and more.

Please click here to view our candidate privacy policy.

Key Responsibilities
  • Build and maintain strong, long-term relationships with restaurant partners.
  • Understand partners' business goals and challenges to provide strategic guidance and support.
  • Manipulate and analyse data to drive growth and profitability, both for your partners and for Deliveroo.
  • Collaborate with internal teams to develop and implement customised solutions to meet partners' needs.
  • Drive revenue growth through upselling, cross-selling, and identifying new business opportunities.
  • Act as the main point of contact for partners, addressing any issues or concerns in a timely and professional manner.
Requirements
  • At least 2 years of experience in account management and/or consulting.
  • Strong communication, negotiation, and interpersonal skills.
  • Good analytical skills with the ability to interpret complex data sets.
  • Ability to understand and articulate complex business challenges and develop tailored solutions.
  • Must be fluent in Italian and English.
  • Master's Degree in Economy or similar.
Benefits and Diversity

We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander.

We offer different great benefits such as monthly Deliveroo credit, welfare program, community, convenience, growth, time away, relocation and more.

Please click here to view our candidate privacy policy.

Work Life
  • Paternity and maternity support.
  • Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content.
  • Regular social events such as sports, breakfasts and occasional aperitifs.
Time away
  • 25 days annual leave plus complementary rest days per year, which increase with length of time at the company.
  • One day of paid leave per year to volunteer with a registered charity.
Food
  • Free Deliveroo Plus subscription.
  • Monthly restaurant vouchers.
  • Team lunches from the best local restaurants.
Equity
  • Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success.
Compensation
  • We aim to pay every employee competitively for the role they are performing in their respective location.
  • Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support.

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