Commercial Operations Manager

2 settimane fa


Milano, Lombardia, Italia Eurofins Italy BioPharma Product Testing A tempo pieno
Job Title: Commercial Operations Manager

We are seeking a highly skilled Commercial Operations Manager to join our team at Eurofins Italy BioPharma Product Testing. As a key member of our Sales department, you will be responsible for managing Inside Sales and Commercial Operations teams, located in different countries.

Key Responsibilities:
  • Define and maintain workflows related to the team to increase efficiency;
  • Set up and monitor specific KPIs to measure performance;
  • Monitor the right use of applications by the team;
  • Support the Sales and Business Development Director and Sales managers in defining commercial tools;
  • Interface with Sales managers and other company functions to collect feedback and implement joint initiatives;
  • Manage commercial systems used in the company (CRM, online results publication system, online ordering system);
  • Take complaints and coordinate their management with relevant functions.
Requirements:
  • Degree in Management Engineering, Bioengineering, or similar;
  • Experience with resources management and project management;
  • Abilities with monitoring of KPIs and organizational skills;
  • Abilities in interface with different stakeholders;
  • Excellent knowledge of English language;
  • Customer orientation;
  • Excellent interpersonal communication and negotiation skills;
  • Excellent strategic planning and ability to work independently.
What We Offer:
  • Flexible hours;
  • Ticket Restaurant 8€/day;
  • Company Welfare;
  • Support for your professional growth.

To apply, please send a detailed CV, giving the authorization for personal data treatment. Resumes without these requirements will not be considered. The type of contract will be evaluated considering the profile and experience.

To learn more about Eurofins, please explore our website www.eurofins.com, www.eurofins.it



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