Hotel Operations Manager

3 settimane fa


Milano, Lombardia, Italia The Carlton A tempo pieno
Job Title: Rooms Division Manager

About the Role:

The Rooms Division Manager is a key member of our hotel team, responsible for leading the Front Office and Housekeeping departments to deliver exceptional guest service and operational excellence in a 5-star hotel environment.

Main Responsibilities:

  • Lead the Rooms Division team to achieve high standards of service and quality.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Manage the Front Office and Housekeeping budgets, ensuring efficient use of resources.
  • Collaborate with other departments to ensure seamless guest experience.
  • Develop and train staff to meet the needs of our discerning guests.

Requirements:

  • Fluent in Italian and English, with a third language preferred.
  • Proven experience as a Rooms Division Manager in a 5-star hotel.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • Knowledge of health and safety regulations.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

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