Hotel Operations Manager

2 mesi fa

Milano, Lombardia, Italia Melia Hotels International A tempo pieno

Welcome to Meliá Hotels International

At Meliá, we offer a unique opportunity to embark on a rewarding career journey that spans across various countries and connects you with our global family.

Benefits of Joining Us:

  • My MeliáRewards: Engage in our exclusive loyalty program that provides you with exceptional benefits and perks.
  • My MeliáBenefits: Enjoy flexible compensation options and exclusive discounts on a wide range of products and services that promote a healthy lifestyle.

About Our Hotel:

Situated in a vibrant district of Milan, our hotel is the perfect destination for both business and leisure travelers. Just a short metro ride from the historic center, Meliá Milano embodies luxury and sophistication in the heart of the fashion capital of Europe.

Position Overview:

As a Resident Manager, you will gain invaluable experience in hotel management while rotating between various properties. You will report directly to the General Manager and take on significant responsibilities upon achieving established goals at each location.

  • Oversee all hotel operations, including planning, coordination, management, supervision, and performance analysis across all departments.
  • Lead and motivate hotel teams, continuously assessing and enhancing service quality and operational efficiency.
  • Ensure the effective implementation of Meliá Hotels International's policies and procedures in alignment with strategic objectives.

Candidate Profile:

  • A minimum of 2-3 years of experience in a similar managerial role.
  • Experience in the luxury hospitality sector is preferred.
  • Strong operational and guest service focus.
  • Comprehensive knowledge of hotel operations.
  • A university degree in Tourism or equivalent hospitality studies.
  • International experience is advantageous.
  • Functional understanding of all departmental operations.
  • Rooms Division experience is a plus.
  • Detail-oriented with a commitment to excellence.
  • A warm, dynamic personality.
  • Proven skills in Human Resources Management and Talent Development.
  • Familiarity with hotel management IT tools.
  • High geographical flexibility is preferred.
  • Fluency in English is mandatory; proficiency in Italian is a plus.
  • Willingness to relocate between hotels both domestically and internationally.

At Meliá, Every Employee is a VIP

We take pride in our exceptional team members who contribute to creating memorable experiences. From entry-level to senior positions, each individual brings unique qualities that foster growth and open doors to future opportunities.

Our culture of warmth, engagement, and passion makes working at Meliá an unforgettable journey, filled with meaningful moments and a sense of belonging to a larger family.

We are committed to equal opportunities for all employees, fostering a corporate culture that values diversity and inclusion. We believe that a diverse workforce is essential for our success as a global organization.

Furthermore, we are dedicated to sustainable growth through a socially responsible approach. Our motto, 'Towards a sustainable future, from a responsible present', reflects our commitment to making a positive impact.

If you aspire to be part of a team that embodies 'Very Inspiring People', we invite you to explore opportunities with us.

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