Lavori attuali relativi a Customer Support Specialist - Milano, Lombardia - SIX Group Services Ltd.
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Customer Support Specialist
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Customer Support Specialist
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Customer Support Specialist
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Customer Support Specialist
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{"title":"Customer Support Specialist
7 giorni fa
Milano, Lombardia, Italia Adecco Italia A tempo pienoJob Title: Customer Support SpecialistAbout the Role:We are seeking a highly skilled and experienced Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
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Customer Support Specialist
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Customer Support Specialist
3 settimane fa
Milano, Lombardia, Italia ROCKWOOL Group A tempo pienoWe are seeking a Customer Support Specialist to join our team at ROCKWOOL Group in Milano. The ideal candidate will be responsible for guaranteeing the effective processing of customer sales orders, following internal procedures, and ensuring customer satisfaction.Key Responsibilities:Process customer sales orders efficiently and effectively.Follow internal...
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Customer Support Specialist
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Customer Support Specialist
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Customer Support Specialist
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German Customer Support Specialist
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Customer Support Specialist
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Milano, Lombardia, Italia team A tempo pienoWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our team and lead our US market efforts. This role will involve providing solutions to customer inquiries via email and chat, researching and explaining our services, and evaluating updates to our products to recommend possible improvements.The ideal candidate will have at...
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Customer Support Specialist
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Customer Support Specialist
3 settimane fa
Milano, Lombardia, Italia Ricercamysrl A tempo pienoJoin Ricercamysrl as a Customer Support Specialist and contribute to the success of our company. We are seeking a highly motivated and organized individual to collaborate with our local Sales team to develop new opportunities. The ideal candidate will have a strong background in electrical engineering or industrial engineering, with experience in electric...
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Customer Support Specialist
2 settimane fa
Milano, Lombardia, Italia Ricercamysrl A tempo pienoWe are seeking a highly skilled CUSTOMER SUPPORT SPECIALIST to join our team at Ricercamysrl. As a key member of our organization, you will be responsible for collaborating with local Sales to develop new opportunities and ensuring seamless project execution.Key Responsibilities:Prepare requests for quotation and relevant orders for internal factories and...
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Customer Support Specialist
2 settimane fa
Milano, Lombardia, Italia Ricercamysrl A tempo pienoRicercamysrl cerca un/a:Customer Support SpecialistIl/la candidato/a collaborerà con le Vendite locali per sviluppare nuove opportunità.Le responsabilità:Preparare richieste di preventivo per stabilimenti interni e terzi;Trasferire le procedure di esecuzione degli ordini dei clienti ai project manager;Coordinare l'intero processo di esecuzione di un...
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Customer Support Specialist US
3 settimane fa
Milano, Lombardia, Italia team A tempo pienoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our US team. As a key member of our Customer Care team, you will be responsible for providing exceptional support to our customers via email and chat, resolving their queries and concerns related to payments, invoicing, account management, and our products. You will also be...
Customer Support Specialist
2 mesi fa
We are seeking a highly skilled Customer Support Agent to join our team at SIX Group Services Ltd. As a key member of our global product portfolio, you will be responsible for providing exceptional technical and functional support to our major customers and strategic partners.
Key Responsibilities- Provide customer-focused technical and functional support, including accompanying technical migrations and functional changes.
- Conduct post-sales support activities and quality assurance to ensure seamless customer experiences.
- Analyze and coordinate requirements, aligning with our customers and external service providers, as well as internal experts.
- Deliver clear and concise customer presentations and communication, providing timely reports and updates.
- Identify opportunities to enhance our service offering and provide valuable feedback to internal stakeholders.
- Ensure qualitative end-to-end request handling, service excellence, and technical support across our global product, services, and data portfolio.
- Monitor queries and ensure diligent end-to-end request handling, follow-up, and escalation as required.
- Provide high-quality and timely responses to customer requests, primarily through our ticketing tool, but also via telephone, conference call, and email.
- Own, support, and manage the ongoing operational relationship with our key customers.
- Participate in service calls and meetings with key customers to maintain high service levels.
- Ability to interview, observe, analyze, and document customer needs and technical workflows.
- Knowledge on how to conceptualize and synthesize complex technical problems.
- Ability to handle and explain technical topics in a simple manner.
- Competence and desire to build strong relationships with key customers and internal stakeholders alike.
- Excellent English language skills (oral & written), with further languages being an advantage.
- Data consultant/subject matter expert for market data (real-time API) and investor protection topics.
- Financial markets experience operating in a relevant job role.
- Thorough understanding of various financial data asset classes and enthusiasm to continuously learn about financial markets, as well as about SIX products and services.
We value diversity and are committed to creating an inclusive work environment. If you have any questions, please feel free to reach out to us.
We offer a range of benefits, including flexible work models, personal development opportunities, and agile working methods.
