Operations Underwriter Assistant

1 settimana fa


Milano, Lombardia, Italia AXA Group A tempo pieno
Underwriting Assistant - Operations

AXA XL Italy is seeking a highly skilled Underwriting Assistant to join our Middle Office team in Milan. As a key member of our Operations department, you will play a crucial role in providing a high-quality service to our clients, managing insurance contracts lifecycle on complex risks.

Key Responsibilities:
  • Ensure efficient administrative processes related to policy lifecycle management, delivering a high level of quality service to internal and external stakeholders.
  • Verify customer request conditions, interacting with external brokers and internal underwriters, network partners, and colleagues abroad.
  • Act as a point of reference for external and internal stakeholders, as well as colleagues abroad, for international customer management.
  • Monitor, plan, and issue contractual documents, coordinating with supervisors, teams, and internal and external subjects.
  • Manage and monitor performance evolution through company systems, focusing on quality, speed, and customer needs.
Requirements:
  • Knowledge of insurance policy forms, operating systems, rating, coding, and policy administration.
  • Understanding of insurance processes and regulatory systems, with the ability to anticipate key issues and negotiate high-stakes contracts.
  • Customer-centric approach, prioritizing customer needs and behaviors, and providing customized advice and solutions.
  • Ability to work independently, manage priorities, and meet tight deadlines.
  • Proficiency in Italian and English, with excellent communication and teamwork skills.
  • Adaptability to changes, willingness to learn, and a collaborative mindset.
About AXA XL:

AXA XL is the P&C and Specialty Risk division of AXA, specializing in managing complex industrial risks. We offer insurance coverage and services for medium-sized companies and multinationals, operating in over 200 countries. Our team is dedicated to delivering top client service across all our lines of business, combining a comprehensive capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace.



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