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Food and Beverage Server

2 mesi fa

Roma, Lazio, Italia Marriott International A tempo pieno

Job Summary

We are seeking a skilled Food and Beverage Server to join our team at Marriott International. As a Food and Beverage Server, you will be responsible for providing exceptional service to our guests by serving food and beverages in a timely and efficient manner.

Key Responsibilities

  • Serve food and beverages to guests in a timely and efficient manner
  • Set tables according to type of event and service standards
  • Answer questions on menu selections and communicate with the kitchen regarding menu questions and product availability
  • Record transactions in the MICROS system at time of order
  • Check in with guests to ensure satisfaction with each food course and/or beverages
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day
  • Complete closing duties, including restocking items and turning off lights
  • Present physical and accurate check to guest and process payment

Requirements

  • Follow all company and safety and security policies and procedures
  • Report accidents, injuries, and unsafe work conditions to manager
  • Complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests' service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards

Working Conditions

  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping

About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.