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Operations Manager

1 mese fa

Cisterna di Latina, Lazio, Italia Amazon Italia Transport Srl A tempo pieno
About the Role

As an Area Manager at Amazon Italia Transport Srl, you will be responsible for leading a team that ensures the smooth operation of our logistics network. Your primary focus will be on creating and maintaining a culture of safety and wellbeing, while also driving process improvements and optimizing productivity.

Key Responsibilities
  • Create and implement a culture of safety and wellbeing within the team
  • Analyze and implement changes to maintain high-quality and productivity levels
  • Oversee projects to streamline processes, optimize productivity, and improve customer service
  • Analyze shift performance and implement actions to improve operational excellence
  • Collaborate with management-level colleagues to standardize shift practices
A Day in the Life

You will work on a shift pattern at one of our sites, focusing on owning and driving a culture of safety and upholding quality and shift performance standards. Your day will be varied, including routine team management, daily operational responsibilities, process improvement, and operational contingency tasks. You will also serve as a role model and mentor to new managers.

About the Team

Amazon Logistics, or AMZL, handles last-mile delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to deliver millions of physical products to our customers. Our goal is to provide a seamless delivery experience and roll out global delivery solutions for our newest concepts.

We have two main areas of focus: our 'under the roof' associates process millions of products for dispatch to our delivery teams, and our 'on the road' people work with Amazon Flex, a network of delivery contractors. We continually raise the bar for customer experience with new, innovative delivery services and look for new ways to overcome industry-wide logistics challenges and reduce our carbon footprint.

Requirements
  • A degree
  • Relevant experience in people management
  • Relevant experience of communicating with a wide range of stakeholders
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Advanced English skills and local language
Preferred Qualifications
  • Experience working with Lean, Six Sigma, and Kaizen techniques
  • Experience working in another logistics environment
  • Relevant experience working with the MS Office suite in a professional environment