Rome Member Service Representative

4 settimane fa


Roma, Lazio, Italia United Nations Federal Credit Union A tempo pieno

Role Overview

As a Member Service Representative in our Rome office, you will be the face of service excellence for our members. Your daily interactions will determine their financial needs and make referrals where necessary, promoting our product line, processing new accounts/loan applications, resolving issues with member accounts/loans, and assisting members to the fullest extent possible.

This position is onsite 5x/week, based in our Rome office.

Key Responsibilities

  • Uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
  • Become a trusted advisor to members by presenting the features and benefits of UNFCU's products and services that will best satisfy their current and future needs.
  • Investigate member account/loan issues, determine action necessary to resolve the issue, and ensure that this action is taken in a timely fashion. Follow up to ensure that the issue is corrected, and keep members informed of the status of their issues.
  • Keep abreast of changing/new regulations, UNFCU products, procedures, and technology.
  • Verify eligibility of prospective members, establish new memberships, and open new accounts.
  • Respond to member telephone inquiries and requests. Prepare responses to member correspondence.
  • Maintain confidentiality of all member account information.
  • Assist with various functions that contribute towards the increased efficiency of the office. This could include performing clerical/reception/telephone duties to support department when necessary.
  • Participate in Credit Union training programs.
  • Perform any other functions as requested by Supervisor/Management which stay within the competence of UNFCU business in Geneva.
  • Assist other UNFCU colleagues, branches, offices, and departments with various functions or projects.
  • Conduct promotional activities such as presentations and info desks, etc.
  • Work on various short and long-term projects.
  • Perform additional responsibilities as assigned.


  • Roma, Lazio, Italia United Nations Federal Credit Union A tempo pieno

    Role OverviewAs a Member Service Representative at UNFCU, you will be the face of service excellence, interacting daily with members to determine their financial needs and make referrals where necessary. You will promote the Credit Union's product line, process new accounts/loan applications, resolve issues with member accounts/loans, and assist members to...


  • Roma, Lazio, Italia United Nations Federal Credit Union A tempo pieno

    About the RoleWe are seeking a highly skilled and customer-focused Member Service Representative to join our Rome office. As a key member of our team, you will be responsible for providing exceptional service to our members, promoting our products and services, and resolving any issues that may arise.ResponsibilitiesDeliver outstanding service to members,...


  • Roma, Lazio, Italia United Nations Federal Credit Union A tempo pieno

    Role OverviewAs a Rome Member Service Representative, you will be the face of service excellence at United Nations Federal Credit Union. This role involves interacting daily with UNFCU members, determining their financial needs, and making referrals where necessary.Key ResponsibilitiesProvide exceptional service experiences to colleagues and members alike by...


  • Roma, Lazio, Italia United Nations Federal Credit Union A tempo pieno

    Role Summary: As a Member Service Representative in our Rome office, you will play a vital role in delivering exceptional service to our members. Your primary responsibility will be to interact with members, assess their financial needs, and provide tailored solutions. Key Responsibilities: • Uphold UNFCU's mission, core values, and guiding principles...


  • Roma, Lazio, Italia United Nations Federal Credit Union A tempo pieno

    Role OverviewAs a Member Service Representative at UNFCU, you will be the face of service excellence, interacting daily with members to determine their financial needs and provide exceptional service. This role involves promoting the Credit Union's product line, processing new accounts and loan applications, resolving member account and loan issues, and...


  • Roma, Lazio, Italia W Rome A tempo pieno

    About the Role We are seeking a skilled and charismatic Chef De Rang to join our team at W Rome. As a key member of our restaurant staff, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable. Key Responsibilities • Welcome guests and manage their requests and complaints in line...


  • Roma, Lazio, Italia Mettler Toledo A tempo pieno

    Service Sales RepresentativeOur Service Division is seeking a skilled Service Sales Representative to join our team. The ideal candidate will have a strong understanding of customer needs and be able to analyze and understand their requirements. The Service Sales Representative will be responsible for selling Maintenance Contracts, Certificates, and other...


  • Roma, Lazio, Italia Msx International A tempo pieno

    About the RoleAt MSX International, we are seeking a skilled CUSTOMER SERVICE REPRESENTATIVE to join our team in Rome. As a key member of our customer-facing team, you will be responsible for managing customer inquiries, communicating with customers using different platforms, and ensuring customer satisfaction.Your Key Tasks* Answer customer complaints and...


  • Roma, Lazio, Italia MSX INTERNATIONAL A tempo pieno

    About the RoleWe are seeking an enthusiastic German Speaking Customer Service Representative to join our team in Rome.This role involves managing customer inquiries, making and answering calls, and communicating via e-mails.Your key tasks will include:Responding to customer inquiries via ticket system or phone callsEnsuring customer satisfaction and managing...

  • Service Ambassador

    3 settimane fa


    Roma, Lazio, Italia W Rome A tempo pieno

    Dining Experience SpecialistAbout the Role:We are seeking a highly skilled and dedicated Dining Experience Specialist to join our team at W Rome. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is nothing short of memorable.Key Responsibilities:Welcome guests...


  • Roma, Lazio, Italia Baxter A tempo pieno

    Vantive: A New Era in Kidney CareVantive is a new company built on Baxter's legacy, with a mission to provide best-in-class care to those in need.We're seeking a talented Customer Service Representative to join our team and help us revolutionize kidney care.As a key member of our customer service team, you'll serve as the primary point of contact for...

  • Hotel Staff Member

    3 settimane fa


    Roma, Lazio, Italia Starhotels A tempo pieno

    As a vital member of our team, you will play a key role in creating unforgettable experiences for our guests at the re-opening of the Hotel d'Inghilterra in Rome. With a passion for hospitality and a commitment to excellence, you will master outstanding experiences for our guests, guaranteeing a delightful sensory journey at our restaurant and bar. Your...


  • Roma, Lazio, Italia MSX INTERNATIONAL A tempo pieno

    About the RoleWe are seeking a highly skilled Automotive Customer Experience Representative to join our team in Rome. As a key member of our customer service team, you will be responsible for managing customer inquiries, providing exceptional service, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer complaints...

  • Sales Representative

    4 settimane fa


    Roma, Lazio, Italia Dolce & Gabbana A tempo pieno

    We are seeking a Sales Representative to join our team at Dolce & Gabbana in Rome. As a Sales Representative, you will be the face of our brand and provide exceptional customer service to every customer. Your key responsibilities will include promoting and selling products by identifying our international customers' needs, delivering outstanding customer...


  • Roma, Lazio, Italia Trip A tempo pieno

    Customer Service RepresentativeAt Trip, we're seeking a skilled Customer Service Representative to join our team in Edinburgh. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, responding to various travel queries, and resolving issues in a timely and professional manner.Key...

  • Front Desk Representative

    2 settimane fa


    Roma, Lazio, Italia Russottigestionihotels A tempo pieno

    Job Title: Front Desk RepresentativeWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at the Rome Marriott Park Hotel. Key Responsibilities:Welcoming guests and managing their stay from check-in to check-outHandling room assignments, key cards, and other guest requestsProviding information on hotel services,...


  • Roma, Lazio, Italia Baxter Healthcare A tempo pieno

    Vantive: A New Company Built on Our LegacyAt Baxter Healthcare, we are committed to providing best-in-class care to those we serve. Our journey to separate our Kidney Care segment into a standalone company, Vantive, has been underway for some time. We believe Vantive will not only build our leadership in the kidney care space but also offer meaningful work...


  • Roma, Lazio, Italia Anantara A tempo pieno

    Job DescriptionWe are seeking a skilled Front Office Agent to join our luxury hotel team at Anantara Palazzo Naiadi Rome.The ideal candidate will be responsible for providing exceptional guest service, supporting the Front Office Manager, and contributing to the hotel's success.Key Responsibilities:Deliver outstanding customer service to guestsAssist with...


  • Roma, Lazio, Italia Vertiv A tempo pieno

    Job Title: Technical Service Representative for AC Power EquipmentAbout the Role: We are seeking a skilled Technical Service Representative for AC Power Equipment to join our team at Vertiv. As a key member of our service team, you will be responsible for providing exceptional support to our customers, ensuring their AC power equipment operates at optimal...


  • Roma, Lazio, Italia Arcese Group A tempo pieno

    We are seeking a skilled Customer Service Representative to join our dynamic team at Arcese Group.As a Customer Service Representative, you will be responsible for building and maintaining strong relationships with our customers, understanding their needs, and providing effective support through various channels.Key responsibilities include:Managing customer...