Customer Support Manager
4 settimane fa
We're a dynamic company striving to build a world-class organization that serves a vast number of customers, fosters growth for our team members, and achieves unparalleled effectiveness and efficiency. Our mission is to create value for our shareholders while adhering to high ethical standards.
Our StrategyWe acquire digital businesses with untapped potential and leverage our platform to make them successful. We then invest the proceeds in enhancing our platform and acquiring new businesses. This approach combines the investor's focus on capital allocation with the operator's hands-on approach.
Your Responsibilities- Deliver exceptional user satisfaction by responding to requests in a helpful and empathetic manner, primarily through written communication in English.
- Champion a user-centric approach to product development.
- Identify frequent issues and opportunities, and share feedback with relevant teams to drive continuous improvement.
- Represent Bending Spoons in addressing user product reviews, collecting insights into feature appreciation.
- Prepare FAQs and enhance customer care notes and support documentation.
- Reasoning ability: You can solve complex problems, think from first principles, and structure your ideas sharply.
- Drive: You're extremely ambitious, with initiative, effort, and tenacity matching your ambition. You feel responsible for your work and hold yourself to a high bar.
- Team spirit: You give generously, support the best idea, and are happy to help your team. You're reliable, honest, and transparent.
- Proficiency in English: You read, write, and speak English proficiently.
- Incredibly talented, entrepreneurial teams.
- An exceptional opportunity for growth, with a focus on putting talented individuals in the ideal position to thrive.
- Competitive pay and access to equity in the company, with pay growing rapidly as you accumulate experience and impact.
- All benefits, including flexible hours, remote working, unlimited learning and training, top-of-the-market health insurance, a rich relocation package, generous parental support, and a yearly retreat to a stunning location.
Bending Spoons is a demanding environment that requires a significant commitment. If you're ready to give your best, don't hesitate to apply.
-
Customer Support Manager
1 settimana fa
Milano, Lombardia, Italia Bending Spoons A tempo pienoAbout the RoleWe're seeking a highly skilled Customer Support Manager to join our team at Bending Spoons. As a key member of our customer success team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesProvide timely and effective support to our customers through various communication...
-
Customer Support Manager
2 mesi fa
Milano, Lombardia, Italia Bending Spoons A tempo pienoAbout Bending SpoonsBending Spoons is a dynamic and ambitious company that strives to build a leading digital business. Our mission is to create a company that serves a large number of customers, where team members can grow and develop their skills, and where we operate at high levels of effectiveness and efficiency.Our StrategyWe acquire a digital business...
-
Customer Support Specialist
3 giorni fa
Milano, Lombardia, Italia team A tempo pienoWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our team and lead our US market efforts. This role will involve providing solutions to customer inquiries via email and chat, researching and explaining our services, and evaluating updates to our products to recommend possible improvements.The ideal candidate will have at...
-
Customer Support Specialist US
1 settimana fa
Milano, Lombardia, Italia team A tempo pienoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our US team. As a key member of our Customer Care team, you will be responsible for providing exceptional support to our customers via email and chat, resolving their queries and concerns related to payments, invoicing, account management, and our products. You will also be...
-
Customer Support Specialist
4 settimane fa
Milano, Lombardia, Italia Ricercamysrl A tempo pienoRicercamysrl è una azienda specializzata nella produzione di componenti elettrici industriali che cerca un/a Customer Support Specialist per collaborare con le Vendite locali per sviluppare nuove opportunità.La risorsa collaborerà con il team di ingegneria, PM e team di vendita locale per:Preparare richieste di preventivo e relativi ordini per...
-
Customer Support Specialist
2 settimane fa
Milano, Lombardia, Italia Bluerock Tms B.V. A tempo pienoUnlock Your Potential with BlueRock TMSAre you ready to take your career to the next level? We're looking for a skilled Customer Support Specialist to join our team at BlueRock TMS B.V. in Milan, Italy.About the RoleAs a Customer Support Specialist, you will be responsible for providing advanced technical support to our customers, resolving complex issues,...
-
Customer Support Specialist
2 settimane fa
Milano, Lombardia, Italia Tn Italy A tempo pienoCustomer Support SpecialistAt BlueRock TMS, we're seeking a highly skilled and experienced Customer Support Specialist to join our team in Milan, Italy. As a key member of our Support team, you'll work closely with the Director of Global Support to ensure seamless customer service and efficient resolution of technical issues.Key Responsibilities:Provide...
-
Customer Success Manager
2 giorni fa
Milano, Lombardia, Italia Markt-Pilot A tempo pienoWe are seeking a skilled Customer Success Manager to join our German, Italian, and US-based team at Markt-Pilot, a fast-growing SaaS start-up. Our innovative software helps leading machine manufacturers increase revenue, profitability, and customer satisfaction through market intelligence.As a Customer Success Manager, you will accompany our customers...
-
Customer Support Manager
2 settimane fa
Milano, Lombardia, Italia Bending Spoons A tempo pienoAbout Bending SpoonsBending Spoons is a dynamic and ambitious company striving to build one of the all-time great companies. We're committed to serving a huge number of customers, fostering team growth, and achieving unparalleled levels of effectiveness and efficiency.Our StrategyWe acquire digital businesses with untapped potential and make them successful...
-
Customer Support Specialist
4 giorni fa
Milano, Lombardia, Italia Ricercamysrl A tempo pienoRicercamysrl cerca un/a:Customer Support SpecialistIl/la candidato/a collaborerà con le Vendite locali per sviluppare nuove opportunità.Le responsabilità:Preparare richieste di preventivo per stabilimenti interni e terzi;Trasferire le procedure di esecuzione degli ordini dei clienti ai project manager;Coordinare l'intero processo di esecuzione di un...
-
Customer Support Specialist
3 settimane fa
Milano, Lombardia, Italia Siemens Electronic Design Automation SARL A tempo pienoJoin Our Team as a Customer Support EngineerSiemens EDA is a global leader in Electronic Design Automation, providing innovative software and hardware design solutions to engineers worldwide. Our Global Support division is a critical element for customer satisfaction and success, and we're seeking a dynamic Customer Support Engineer to join our team.As a key...
-
Customer Support Specialist
1 mese fa
Milano, Lombardia, Italia BlueRock TMS B.V. A tempo pienoAbout BlueRock TMSBlueRock TMS is a leading provider of transportation management solutions, dedicated to delivering top-tier customer experiences and innovative solutions. Our team is passionate about creating a positive and inclusive work environment that fosters growth and development.Job SummaryWe are seeking a highly skilled Customer Support Specialist...
-
Customer Support Specialist
1 mese fa
Milano, Lombardia, Italia Siemens Electronic Design Automation SARL A tempo pienoJoin Our Team as a Customer Support EngineerSiemens EDA is a global leader in Electronic Design Automation, providing innovative software and hardware design solutions to engineers worldwide. Our Global Support division is a critical element for customer satisfaction and success, and we're seeking a dynamic Customer Support Engineer to provide professional...
-
Customer Support Specialist
1 mese fa
Milano, Lombardia, Italia Fedrigoni SpA A tempo pienoCustomer Support SpecialistAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our Italian Customer Care team based in Milan. As a key member of our team, you will play a crucial role in achieving our sales targets by providing exceptional customer service to our clients.Key ResponsibilitiesPerform sales orders in our ERP system...
-
Customer Support Specialist
3 settimane fa
Milano, Lombardia, Italia Siemens Electronic Design Automation SARL A tempo pienoJoin Our Team as a Customer Support EngineerSiemens EDA is a global leader in Electronic Design Automation, providing innovative software and hardware design solutions that empower engineers worldwide to create cutting-edge electronic products.Our Global Support division is a critical component of our success, driving customer satisfaction and revenue...
-
Customer Support Specialist
1 settimana fa
Milano, Lombardia, Italia Bluerock Tms B.V. A tempo pienoAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team at Bluerock TMS B.V. As a key member of our Support team, you will be responsible for providing frontline support to our customers, ensuring quick and effective resolution of inquiries and issues.Key ResponsibilitiesProvide accurate information and support to customers,...
-
Customer Support Specialist US
7 giorni fa
Milano, Lombardia, Italia team A tempo pienoWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our US team. As a key member of our Customer Care team, you will be responsible for providing exceptional support to our customers via email and chat, addressing their queries on payments, invoicing, account management, and our products. You will be the first point of...
-
Customer Support Specialist
1 mese fa
Milano, Lombardia, Italia SIX A tempo pienoAbout the RoleWe are seeking a highly skilled Customer Support Agent to join our team at SIX. As a key member of our support team, you will be responsible for providing exceptional technical and functional support to our customers.Key ResponsibilitiesProvide customer-focused technical and functional support, including accompanying technical migrations and...
-
Customer Support Specialist
1 mese fa
Milano, Lombardia, Italia Siemens Electronic Design Automation SARL A tempo pienoJoin Our Team as a Customer Support EngineerSiemens EDA is a global leader in Electronic Design Automation, providing innovative software and hardware design solutions to engineers worldwide. Our Global Support division is a critical element for customer satisfaction and success, and we're seeking a dynamic Customer Support Engineer to provide professional...
-
Customer Support Specialist
2 settimane fa
Milano, Lombardia, Italia Bluerock Tms B.V. A tempo pienoAbout BlueRock TMSBlueRock TMS is a leading provider of transportation management solutions, dedicated to delivering top-tier customer experiences and innovative solutions. Our company values include a bottom-up approach, laughter, upbeat attitude, enthusiasm, result-oriented mindset, ownership, challenges fearless, and knowledgeability.Job DescriptionWe are...
