Customer Support Manager

1 settimana fa


Milano, Lombardia, Italia Bending Spoons A tempo pieno

About the Role

We're seeking a highly skilled Customer Support Manager to join our team at Bending Spoons. As a key member of our customer success team, you'll be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities

  • Provide timely and effective support to our customers through various communication channels.
  • Identify and resolve customer issues in a professional and empathetic manner.
  • Collaborate with cross-functional teams to improve customer satisfaction and retention.
  • Develop and implement strategies to enhance customer engagement and loyalty.

Requirements

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and critical thinking skills.
  • Proficiency in English language.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • Competitive compensation and benefits package.
  • Flexible working hours and remote work options.

How to Apply

If you're a motivated and customer-focused individual looking for a new challenge, please submit your application, including your resume and a cover letter, to our team at Bending Spoons.



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