Customer Support Specialist

4 settimane fa


Milano, Lombardia, Italia Ricercamysrl A tempo pieno

Ricercamysrl è una azienda specializzata nella produzione di componenti elettrici industriali che cerca un/a Customer Support Specialist per collaborare con le Vendite locali per sviluppare nuove opportunità.

La risorsa collaborerà con il team di ingegneria, PM e team di vendita locale per:

  • Preparare richieste di preventivo e relativi ordini per stabilimenti interni e terzi;
  • Trasferire le procedure di esecuzione degli ordini dei clienti ai project manager;
  • Coordinare l'intero processo di esecuzione di un progetto;
  • Rispondere ai reclami dei clienti e ai problemi che possono insorgere;
  • Gestire gli ordini di modifica tecnica e commerciale;
  • Controllare la pianificazione e i documenti del progetto;
  • Facilitare i report di chiusura del progetto e le review con i clienti;
  • Mantenere il coordinamento e il rapporto con i fornitori locali di terze parti;

Requisiti:

  • Laurea in Ingegneria elettrica o industriale;
  • Esperienza nel campo dei motori elettrici;
  • Buona conoscenza del sistema SAP, CRM e degli strumenti Microsoft Office;


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