Quality Assurance Documentation Specialist

2 settimane fa


Genoa, Liguria, Italia 3Brain AG A tempo pieno

At 3Brain AG, we're seeking a skilled Software Quality and Technical Writer to join our team in Genova, Italy.

About the Role

We're looking for a highly skilled writer to create high-quality documentation for our Brainwave software suite. This is a great opportunity to work at the intersection of software development and customer success, ensuring that our customers have the best possible experience with our products.

Key Responsibilities
  • Develop and maintain user manuals for Brainwave software, ensuring clear instructions and visuals for end-users.
  • Create detailed release notes, highlighting new features, improvements, and bug fixes.
  • Test and evaluate new releases, features, and updates of Brainwave software before deployment.
  • Engage with customers to provide second-tier support for complex technical issues.
  • Partner with the Customer Success team to address technical issues and improve user experience.
Requirements

To be successful in this role, you'll need:

  • Diploma or Bachelor in Computer Science, Information Technology, Technical Writing, or a related field.
  • 2+ years hands-on experience in C#, C++, or Python.
  • Excellent English language skills (C2 level).
  • Excellent written and verbal communication skills.
  • Experience with graphic and software tools used in technical writing.
  • EU residence permit.


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