IT Technical Support Specialist
1 settimana fa
About the Role
We are seeking an IT Technical Support expert to join our Schindler Group team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees and customers.
Key Responsibilities
- Provide technical support and assistance to employees and customers via phone, email, and in-person
- Troubleshoot and resolve technical issues related to our elevator and escalator systems
- Collaborate with cross-functional teams to resolve technical issues and improve system performance
- Develop and maintain technical documentation and knowledge base
Requirements
- Degree in computer science, electronics, or IT-related field
- Solid experience in IT/Network and System Administration
- Any specific certification exams (Microsoft/CISCO/ecc...) will be preferred
- Experience in Power Apps is a nice to have
- Self-directed and self-organized, highly responsible and reliable team player
- Good analytical skills and open-minded for new technologies
- Able to build partnerships and work collaboratively in a team
- Fluent in English speaking and writing
What We Offer
- A position in a future-oriented industry with a diverse product range
- Attractive and performance-related remuneration
- Development opportunities, including position-specific familiarization and professional and personal training measures
- Flexible working hours, home office, and 33 between days vacation and work permit
- Various measures to promote health and well-being
- A culture of diversity and inclusion
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