Global Experience Coordinator

1 giorno fa


Florence, Toscana, Italia Cultural Experiences Abroad Llc A tempo pieno
About the Role

We are seeking an experienced and passionate Global Experience Coordinator to join our team at Cultural Experiences Abroad Llc. This is a full-time position with a standard work schedule of either 8:30 AM - 4:30 PM or 11:00 AM - 7:00 PM, with occasional overtime and weekend work.

Job Summary

The Global Experience Coordinator plays a key role in supporting students throughout their program, assisting with various aspects of student life, local culture, community integration, and program administration. This role will require collaboration with program staff and interaction with students to ensure a positive and supportive experience.

Key Responsibilities
  • Serve as the primary point of contact for students, addressing questions and providing information about resources and general inquiries.
  • Engage with students regularly to assess their morale, identify any challenges they may be facing, and address their concerns, while keeping the program staff informed.
  • Support students throughout the duration of their program, including accompanying them to local appointments as needed.
  • Collaborate with the Program Assistant to facilitate and manage local activities and excursions, which may include chaperone duties.
  • Work with the Housing Coordinator to address housing maintenance issues, seeking resolutions and possibly visiting student accommodations.
  • Assist with the coordination of student arrivals and related tasks.
  • Manage reception desk duties, including handling phone calls, visitors, mail, and packages.
  • Ensure that all program materials are up-to-date and accessible to students; provide regular updates through newsletters or similar communications about events and information relevant to the student experience.
  • Remind students to use the Onsolve app for check-ins to enable CEA CAPA staff to offer support during weekend travels.
Requirements

To be considered for this position, you must have:

  • Bachelor's degree or equivalent qualification.
  • Authorization to work in Italy.
  • Fluency in spoken and written English and Italian.
  • Passion for supporting and working with young adults.
  • At least 2 years of experience in a study abroad environment or a related field.
  • Proficient in using PC (Microsoft Office) and comfortable with IT troubleshooting.
Salary and Benefits

This position offers a competitive salary range of $45,000 - $60,000 per annum, depending on experience. In addition, we offer a comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.

About Us

Cultural Experiences Abroad Llc is a leading provider of international education programs. We believe that studying and interning abroad is a transformative experience that goes beyond academics. Our mission is to provide unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way.



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