Customer Service Representative

2 settimane fa

Roma, Lazio, Italia CPL TAYLOR by Synergos srl - Ricerca e Selezione Personale Qualificato A tempo pieno
Customer Care Specialist

We are seeking a highly skilled Customer Care Specialist to join our team at CPL TAYLOR by Synergos srl - Ricerca e Selezione Personale Qualificato. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Handle and analyze customer support requests via email, phone, or ticketing systems
  • Provide immediate solutions for common issues and document cases
  • Delegate complex problems to relevant teams and keep customers updated with clear and friendly communication
  • Support onboarding new team members and contribute to achieving performance goals
  • Uphold company values and strategies
Requirements:
  • A few years of experience in customer care; junior profiles will also be considered
  • High school diploma or Bachelor's degree
  • Fluent in English and Italian
  • Strong communication and problem-solving skills
  • Quick technological comprehension and proficiency in MS Office Suite
  • Ability to work independently with a keen interest in growing within an international company
  • High level of organizational skills, proactivity, and reliability
What We Offer:
  • A dynamic, young team dedicated to driving sustainable logistics transformation and creating the largest transportation management platform globally
  • Continuous personal mentorship and comprehensive training from day one to foster growth within an ambitious team environment
  • An attractive financial package, including additional benefits, reflecting the steep learning curve and growth potential of the role

Verifica sul nostro sito se la ricerca è ancora attiva: clicca su https://cpltaylor.it/annunci/#/ e inserisci il codice dell'annuncio.

Tutti gli annunci si rivolgono sempre a persone di entrambi i sessi (L.903/77).

Inviaci il tuo CV anche se le selezioni sono chiuse: potremmo così ricontattarti in futuro.

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