Electrophysiology Field Clinical Director
2 settimane fa
About the Role
The Electrophysiology Field Clinical Manager will lead and coach the daily activities of the group of Field Clinical Specialists as key members of the Commercial Organisation. They will provide continuous tools and education to team members to ensure up-to-date industry, competitor, and product knowledge. The role actively supports the division to achieve their annual sales targets. They may coordinate with training teams on onboarding & training new members of the team and any other internal trainings.
Your Responsibilities Will Include:
- Physician Training: Conduct training for physicians on products and procedures; Design, develop, and plan training programs for doctors, together with Regional Sales Manager/EP (Electrophysiology) National Sales Manager, and EDU EP Manager.
- Clinical Selling: Assist the sales team with hospitals in-lab-service; Introduce new technologies by supporting physicians during EP procedures, ensuring successful outcomes; Promote Best Demonstrated Practice among doctors and influence them to adapt it.
- Advisor/Expert of Diseases and Products: Act as Consultant for doctors by providing solutions to medical, clinical, and technical questions; Recommend the best clinical solutions as part of product strategy; Responsible for all clinical aspects of product evaluation and clinical trials; Work closely with Marketing in developing training materials.
- Market Development - Growing Procedures through Training and Development of Key Centers/Physicians: Assist EP National Sales Manager/Marketing Manager in assessment of potential new accounts; Make joint calls with reps and provide in-lab-service at hospitals if necessary; Present solution advantages in hospital-level workshops.
- Sales Training: Assist procedure and product training programs for the Commercial Teams; Act as a contact person with regional/international training function and ensure maximum effectiveness of the division's sales effort; May train new hires whenever required and co-visit hospital and co-hold hospital-level workshops.
- KOL Relationship Maintaining: As a key member of the national sales team, maintain KOL relationships and possible COE Centres.
- Interface to Clients and Customer Service: Has direct responsibility to facilitate, share documents, and process to identify, notify, and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors. Drive as needed to support and facilitate any field corrective action related to their scope.
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