Luxury Guest Services Ambassador
1 settimana fa
About Four Seasons Hotels and Resorts:
We are a leading luxury hospitality company with a global presence in over 45 countries. Our portfolio includes more than 100 hotels, resorts, and private residences, all dedicated to delivering exceptional service driven by our people-centric culture.
About the Position:
As a Guest Services Agent / Bell Attendant, you will play a crucial role in providing transportation, assisting with luggage, maintaining cleanliness, and offering personalized recommendations to enhance our guests' experiences.
Key Responsibilities:
- Provide exceptional guest service, ensuring a seamless and memorable experience for our guests.
- Assist with luggage handling, transportation, and other guest-related tasks.
- Maintain a high level of cleanliness and organization in all areas of the hotel.
- Offer personalized recommendations to enhance our guests' experiences, including dining, activities, and local attractions.
Requirements for the Role:
The ideal candidate should have prior luxury hospitality experience, strong interpersonal skills, and a collaborative mindset. A valid driving license, eligibility to work in Italy, and proficiency in English and Italian are essential for this position.
What We Offer:
We provide a range of benefits, including competitive salary, complimentary meals, staff accommodation, employee discounts, access to wellbeing programs, career development opportunities, and various employee experience initiatives throughout the year.
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