Sales Support Professional, Italy
1 settimana fa
About the Role
This Sales Support position at American International Group (AIG) provides an opportunity to contribute to the company's mission of helping clients manage risk and achieve their goals. The ideal candidate will have a strong background in the insurance industry, preferably in an agency or broker company.
Key Responsibilities
- Provide customer care and support to agents and sub-agents, including training and tutorial activities.
- Offer sales support, resolving procedural conflicts and process clarifications, and enhancing intermediaries' productivity.
- Assist underwriters in solving underwriting issues and handle submissions outside the automation platform.
- Prepare production reports and ad hoc reports.
- Act as a backup for OPERATION & SALES support staff when required.
Requirements
- At least 2-3 years of experience in the insurance industry, preferably in an agency or broker company.
- Excellent computer skills, including Excel, Word, and PowerPoint.
- Strong administrative and communication skills.
- Client-oriented attitude.
- Good level of English and fluent in Italian.
About AIG
AIG is a global leader in commercial and personal insurance solutions. We are committed to delivering innovative solutions to our clients and creating a culture of inclusion and belonging.
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