Customer Service Team Member

4 settimane fa


Florence, Toscana, Italia Luisaviaroma A tempo pieno

Luisa Via Roma is a leading global luxury goods e-commerce company with a strong online presence. Our team is international, with over 300 people from 20 different countries. We are committed to innovation and sustainability, offering conscious fashion and promoting special collaborations with non-profits and organizations.

We are seeking a Customer Service Team Member to join our Customer Service team. The successful candidate will support the Customer Service Manager in managing the team and activities, including direct communication with customers, operational management of the back office, and mentoring of new resources. The ideal candidate will have strong leadership, proactivity, and communication skills, with the ability to manage work peaks and prioritize tasks. The role requires a strong attention to detail and problem-solving abilities, as well as the ability to multitask and work in a fast-paced environment. The successful candidate will be employed on a full-time commercial contract, with a work week from Monday to Friday, 9 a.m. to 5:30 p.m. In addition to optimal work-life balance, we offer job rotation, conventions, and employee discounts. The location is Florence.


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