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Senior Maintenance and Technical Operations Manager

2 mesi fa

Cinisello Balsamo, Lombardia, Italia Lhh A tempo pieno

Job Summary

We are seeking a highly skilled Sr. Survey and Maintenance Technician to join our team at Lhh. As a key member of our maintenance operations team, you will play a crucial role in scaling our maintenance operations across multiple countries.

Key Responsibilities

  • Execute routine maintenance and repairs on smart locker systems to ensure optimal performance.
  • Troubleshoot and resolve technical issues, providing on-site and remote support.
  • Maintain detailed records of maintenance activities, repairs, and parts inventory.
  • Conduct inspections and testing of equipment to identify and address potential issues before they escalate.
  • Develop and implement preventive maintenance schedules to reduce downtime and extend equipment lifespan.
  • Provide technical training and support to team members and clients to ensure proper use and maintenance of the lockers.
  • Assist in the development and documentation of maintenance procedures and best practices.
  • Execute technical site visits (surveys) prior to installation to technically evaluate the eligibility of the location and assess adaptation required.
  • Search for potential maintenance vendors in the assigned area.
  • Train and coordinate vendors and manage them to perform maintenance in the assigned area according to the SLA of the agreement.

Requirements

  • Minimum 5 years of experience working in a similar role, ideally with experience in maintaining products with network effects.
  • Previous experience as a technician would be a plus.
  • Technical diploma or equivalent technical vocational training.
  • Excellent problem-solving skills and ability to troubleshoot complex technical issues.
  • Good analytics skills required to be able to perform data analytics and reporting tasks.
  • Proficiency in Italian and English, with good communication skills.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Experience in coordinating with contractors and managing maintenance projects.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team, with a proactive and flexible approach.