Maintenance Technical Support Specialist

1 settimana fa

Roma, Lazio, Italia Alstom A tempo pieno

At Alstom, we're pushing the boundaries of innovation to meet the mobility challenges of today and tomorrow. Our team is dedicated to designing and manufacturing a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions.

Job Purpose

The main purpose of this role is to provide technical support to maintenance activities on Trackside signalling products operated by Alstom's domestic and international customers. This includes being the technical customer interface in global service maintenance contracts and managing warranty obligations on projects in the scope of Alstom Ferroviaria SpA.

Key Responsibilities

  • Perform on-site preventive/corrective maintenance, verifications, repair/settings;
  • Provide technical remote support, including instruction, troubleshooting, and assistance to customers;
  • Plan, prepare, and/or instruct external training programs to deliver product knowledge in the area of specialization;
  • Write technical reports, plan service stock materials, and support the bid team for service quotations;
  • Ensure a strong EHS mindset in all situations to assure Alstom and country safety standards.

Requirements

  • Bachelor's degree or Technical High School Diploma in Mechatronic or Mechanical/Electrotechnical with experience;
  • Knowledge of electronic design principles and methodology;
  • Basic knowledge of common operating systems;
  • MS Office knowledge and Autocad proficiency;
  • Capability to interpret mechanics/electrics drawings and schemes;
  • Capability to use test tools (oscilloscope, multimeter, etc...);
  • Knowledge of railways signalling systems and principles is a plus;
  • Drive License, necessary to drive company cars.

Language Skills

  • Italian: excellent level written and spoken;
  • English: good level written and spoken.

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