Global Motor Claims Portfolio Manager

1 giorno fa


Roma, Lazio, Italia The Emerald Group A tempo pieno

**The Emerald Group** is seeking an experienced professional to join our team as a Global Motor Claims Portfolio Manager - Italy. This position is responsible for providing technical oversight of a large Italian portfolio consisting of motor litigated and non-litigated claims emanating from Italy.

**Key Responsibilities:**

  • Proactively handle allocated claims to a high standard, including overall assessment of losses and reserves, and negotiation with counterparties to achieve timely settlements.
  • Own the management of large, complex, and disputed claims on behalf of the claims team.
  • Identify and report new trends or changes in the behaviour of a claims portfolio.
  • Manage complaint cases within regulatory guidelines.
  • Work with TPAs to provide assistance with referrals and cases over their authority limits.

**Requirements:**

  • A minimum of 6 years experience in complex motor claims in Italy.
  • Fluent in English and Italian.
  • Excellent level of claims handling technical experience and knowledge, providing consistently high-quality claims handling.
  • Understanding of motor claims liability, motor insurance processes, and end-to-end customer claims process.
  • Exceptional knowledge of key terms and conditions in contracts/policies and general knowledge of key legal positions in relevant jurisdictions.
  • Good level of computer skills using MS Excel and Word as well as other systems.

We estimate the salary for this role to be around **€80,000 - €100,000** per annum, depending on experience. If you are a motivated and experienced professional looking for a challenging opportunity, please apply.



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