Hotel Guest Experience Ambassador

4 giorni fa


Roma, Lazio, Italia Accorhotel A tempo pieno

Company Overview

Mama Shelter is an urban kibbutz providing a fun, friendly, and personal human experience to its guests.

Salary

We offer a competitive salary of approximately $35,000 per year, commensurate with experience.

Job Description

The Receptionist is responsible for greeting and welcoming guests, making them feel at home in their environment. This includes assigning rooms and keys, maintaining room availability, collecting and distributing messages, preparing bills and collecting payments, and assisting in solving billing discrepancies.

Required Skills and Qualifications

Our ideal candidate will be genuine, kind, considerate, courteous, thoughtful, positive, and respectful towards all guests, vendors, contractors, and colleagues. They will embody the Mama Spirit and provide amazing attitude to ensure our guests have a wonderful experience.

Benefits

We offer remote work opportunities and a full-time employment contract.

Others

The Receptionist will also be responsible for running nightly reports as needed, answering inquiries regarding hotel area and services, adopting immaculate phone and interaction etiquette with guests, and arranging transportation for guests.



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