DACH Strategic Account Manager

3 settimane fa

Bologna, Emilia-Romagna, Italia Datalogic A tempo pieno

About Datalogic

Datalogic is a global technology leader in the automatic data capture and factory automation markets, specialized in designing and producing barcode readers, mobile computers, sensors for detection, measurement, and safety, RFID, vision, and laser marking systems.

With over 50 years of history, Datalogic has achieved unique results, including approximately 1,200 patents in multiple jurisdictions, 11 research centers and development, and thousands of prestigious partners and customers deployed across five continents.

The company has grown constantly over the years, thanks to its dedication to customer needs and significant investments in Research & Development, supported by a management capable of looking to the future.

Position Information

This position will be a key member of the Data Capture DACH Sales Team, shaping the future of Datalogic's success.

Role Mission

The Strategic Account Manager engages in revenue-generating and business activities linked to managing a group of major strategic accounts tied to specific Product Groups, including Handheld Scanners, Fixed Retail Scanners, and Mobile.

This position involves supervising negotiations with designated strategic clients to enhance Datalogic's business relationships, achieve sales targets, ensure client satisfaction, and establish enduring partnerships.

Key Responsibilities

  • Be the preferred interface for customers in the manufacturing and transport logistics industry due to high and recognized knowledge in Auto ID.
  • Manage the customer relationship, knowing the customer's organizational structure, decision processes, and key decision-makers for different solutions/products.
  • Build up long-term relationships with customers and partners in all layers of their organization.
  • Engage the appropriate level in the customer organization to understand needs and correctly position Datalogic's offering.
  • Sell industry solutions/products at entry and premium prices.
  • Provide high-level inputs about customer needs to industry and product marketing managers.
  • Identify, classify, and manage leads/opportunities/alliances, assigning the right priority to sales activities, working with customers.
  • Identify the needs of special product requests (SPRs), engaging the Datalogic Technical Community, and prioritizing customer technical support activities.
  • Contribute to product launches and field marketing activities.
  • Fulfill sales-assigned quota.

Requirements

  • Education: Bachelor/master's degree in engineering or business administration with affinity for IT-related businesses or equivalent experience.
  • Languages: Native German, fluent English.
  • Years of experience: 5-10 years of experience in a similar role.
  • Familiarity with CRM systems, preferably Microsoft Dynamics.
  • Excellent communication, negotiation, and organizational skills, strong drive to success, team player, and problem solver attitude.
  • Interpersonal abilities, strong in building relationships with long-lasting customers as well as development of new accounts.
  • Experience in POS/Retail ICT.
  • Proactivity, willingness to travel within DACH.

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