Microsoft Representative for French Speaking Customers

2 giorni fa


Milano, Lombardia, Italia Teleperformance Greece A tempo pieno
French Language Support Specialist Opportunity

Are you a fluent French speaker looking for a challenging role in customer support? We are seeking a highly motivated and detail-oriented French Language Support Specialist to join our team at Teleperformance Greece.

Key Responsibilities:
  • Identify customer needs and deliver effective solutions, including sales and technical support.
  • Guide customers through billing inquiries, transactions, and issue resolution.
  • Assist customers with order placement and related issues.
  • Answer customer inquiries, troubleshoot technical issues, and escalate as necessary.
  • Follow standard diagnostic procedures to resolve customer issues efficiently.
Requirements:
  • Excellent communication skills in French (B2+ level).
  • Good command of English (B2+ level).
  • Sales experience with consumer products and services is an asset.
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills.
  • An empathetic and positive attitude.
What We Offer:
  • Complete relocation support to Greece, including flight tickets, accommodation, and house searching assistance.
  • Competitive monthly salary and annual bonuses.
  • Referral program with up to €3,000 reward.
  • Healthcare benefits and discounts.
  • Free online Greek language courses.
  • State-of-the-art premises with relaxing break areas.
  • Opportunities for professional growth and development.

We are a Great Place to Work-Certified company that values diversity and equal opportunities. Join our team and take the first step towards a rewarding career in customer support.



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