Global Account Technology Strategist-Financial Industry

21 ore fa

Milano, Lombardia, Italia Microsoft A tempo pieno
Job Description

Overview

An exciting opportunity has become available as a Global Account Technology Strategist for one of the world's leading technology companies. Our Global Account Technology Strategist will have technical acumen, broad and deep understanding of the Financial industry and commercial skills to enable our customers to do business in new disruptive ways through the adoption of Microsoft innovation.

Responsibilities

Customer and Industry Insights

  • Synthesizes and combines various business and Financial industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep financial industry expertise related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning.
  • Ensures that all levels of the organization provide alternate perspectives to enable customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights.
  • Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts.
  • Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.

Trusted Advisor

  • Provides Account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and shares best practices internally while providing coaching to subsidiary resources.
  • Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams.
  • Provides technical guidance to internal teams to position technology while using customer landscape knowledge.
  • Creates connections and feedback loops with Product and Engineering teams.

Technology Strategy Formulation

  • Leads analysis of overall customer situation for some of the largest and most complex accounts, and advises on gaps that would benefit from Microsoft solutions, using an understanding of the business strategies and outcomes that technology can support.
  • Leads the adoption of technologies by plotting the strategic, long-term vision of the customer's/partner's business strategy and drives action to bring to fruition.
  • Acts as a strategic link between Microsoft and the customer for identifying a pathway for strategic efforts and resources necessary for building a strategy.

Technology Sales: Demand Generation and Orchestration

  • Creates, develops, and drives opportunities based on financial industry best practices.
  • Presents opportunities to the customer and creates demand.
  • Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption.
  • Leverages multiple channels (e.g., social media) to create demand.

Differentiated Value Proposition

  • Acts as the customer's Technology Mentor in established relationships with senior leaders including technical decision makers (TDMs) and/or business decision makers (BDMs) at the Chief X Officer (CXO)-level.
  • Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs.
  • Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas that showcase the need for change and new strategic direction.

Mapping and Account Planning

  • Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business.
  • Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer.
  • Orchestrates internal teams and partner ecosystem (inclusive of global systems integrators, consultancy partners, and Microsoft Industry Solutions (IS) to ensure sufficient technical resources for demand generation, when appropriate.

Education and Thought Leadership

  • Leads customer technology engagement by motivating and inspiring technical resources of customer, partner, and Microsoft towards customer's business transformation.
  • Delivers regular (e.g., quarterly, monthly) industry/technology engagements and/or briefings to customer Chief X Officers (CXOs), their technical team, and business decision makers (BDMs) to drive execution and focus on competitive advantage.

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