Lavori attuali relativi a Technical Services Manager - Segrate, Lombardia - NTT DATA
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Technical Services Manager
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Segrate, Lombardia, Italia NTT DATA A tempo pienoJob DescriptionMake a meaningful impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at...
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Technical Services Manager
2 settimane fa
Segrate, Lombardia, Italia NTT DATA A tempo pienoJob DescriptionMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT...
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Technical Services Manager
1 mese fa
Segrate, Lombardia, Italia NTT DATA A tempo pienoAbout the RoleNTT DATA is seeking a highly skilled Technical Services Manager to join our team. As a key member of our Services Delivery organization, you will be responsible for overseeing the development and implementation of detailed technology solutions for our clients.Key ResponsibilitiesDefine client needs and develop proposals to meet those...
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Technical Services Manager
3 settimane fa
Segrate, Lombardia, Italia NTT DATA A tempo pienoAbout the RoleThis is a key position in our Services Delivery organization, responsible for overseeing the development and implementation of detailed technology solutions for clients.Key ResponsibilitiesDefine client needs and develop proposals to meet those needs.Oversee the implementation of complete project solutions.Manage a team of Intelligent...
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Technical Sales Manager
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Segrate, Lombardia, Italia NTT A tempo pienoMake a difference with NTT DATA Be part of a company that is redefining the limits of innovation. We are recognized for our technical prowess and groundbreaking advancements, and for making a significant impact on our clients and society. Our work environment promotes diversity and inclusion – a place where you can develop, belong, and succeed. Your...
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Segrate, Lombardia, Italia NTT A tempo pienoMake a difference with NTT DATA Become part of a company that is redefining the limits of innovation. We are recognized for our technical proficiency and pioneering advancements, making a significant impact on our clients and society. Our workplace fosters diversity and inclusion – a space where you can develop, belong, and excel. Your role at NTT...
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Technical Area Sales Manager
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Technical Area Sales Manager
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Segrate, Lombardia, Italia Nordson Corporation A tempo pienoAbout the RoleNordson EFD is seeking a highly motivated and dynamic individual to join our team as a Technical Area Sales Manager in Italy, Segrate. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.Key ResponsibilitiesDevelop and maintain...
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Segrate, Lombardia, Italia Nordson Corporation A tempo pienoAbout the RoleNordson EFD is seeking a highly motivated and experienced Technical Area Sales Manager to join our team in Italy, Segrate. As a key member of our sales team, you will be responsible for generating sustainable and predictable revenue growth in the West Italy region.Key ResponsibilitiesDevelop and maintain a detailed territory map, reviewing it...
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Network Technical Architect
2 settimane fa
Segrate, Lombardia, Italia NTT DATA A tempo pienoAbout the RoleNTT DATA is seeking an experienced Technical Architect to join our Pre-Sales Team. As a key member of our team, you will be responsible for understanding and analyzing clients' needs and making end-to-end technology solutions. You will collaborate with internal colleagues from Go-to Market/Sales and Services areas and with our main technology...
Technical Services Manager
2 mesi fa
Job Overview
NTT DATA is seeking a highly skilled Technical Services Manager to oversee the development and implementation of detailed technology solutions for clients. As a key member of our Services Delivery organization, you will be responsible for defining client needs, developing proposals, and overseeing project implementation.
Key Responsibilities
- Manage a team of Intelligent Infrastructure engineers to implement IT infrastructure, resolve issues, and achieve client satisfaction.
- Collaborate with internal stakeholders to set client satisfaction standards and develop client service policies, procedures, and standards.
- Manage and coordinate initiatives to solve client problems, including complaint handling and incident resolution.
- Ensure assigned infrastructure at client sites is configured, installed, tested, and operational.
- Develop and implement a feedback, complaints, and problem-solving procedure for clients to ensure proactive incident management.
- Take ownership of managing efficiency levels, streamlining procedures, and delivering customer excellence.
- Manage resource capacity to achieve service level agreements and participate in client reviews to proactively manage client service level requirements.
- Provide business advice and technical consultation to clients as needed.
Requirements
- Good knowledge and understanding of the IT industry environment and business needs, with a focus on Networking solutions and services.
- Strong attitude of client engagement and good level of relevant experience in a similar role within a related environment.
- Solid previous experience operationally managing a technical team and good experience dealing with clients and managing complex technology solution implementations and service levels.
- Solid stakeholder engagement experience at all levels in the organization and good collaboration skills.
- Able to communicate effectively and professionally, with a good attitude in coaching technical people.
- Technical skills, including strong knowledge of Network Data Center and Campus/WAN infrastructures, and relevant technical certifications from main networking vendors.
- Valid Cisco CCIE certification.
About NTT DATA
NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
