Hotel Front Desk Agent and Rotating Cashier

4 settimane fa


Roma, Lazio, Italia Crowne Plaza A tempo pieno

About Crowne Plaza

We are a global hotel brand with over 400 hotels in diverse locations worldwide. Our mission is to provide exceptional service and create memorable experiences for our guests.

As a Front Desk Agent and Rotating Cashier, you will be the first point of contact for our guests, handling transactions, providing local insights, and anticipating their needs.

Key Responsibilities:

  • Kickstart memorable experiences with a warm welcome
  • Recognize IHG Rewards Club members and regular guests
  • Manage and process guest reservation payments
  • Perform efficient check-in and check-out operations
  • Anticipate and meet guest needs

Requirements:

  • Excellent communication and problem-solving skills
  • Fluent in the local language and proficient in English
  • Familiarity with Opera hotel management software is preferred

We offer a culture of trust, support, and acceptance. We welcome everyone and create inclusive teams where differences are celebrated. If you are inventive and love to connect and collaborate, you will feel at home and excel at Crowne Plaza.



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