Technical Support Specialist
3 settimane fa
About FAAC Spa
FAAC Technologies Group is a world leader in access automation, parking, and access control solutions. As a global company with over 3,700 employees worldwide, we are seeking a skilled Technical Support Specialist to join our team.
The successful candidate will be part of FAAC Parking Solutions, our business unit dedicated to developing, producing, and distributing advanced parking solutions. Within our Technical Assistance Department, you will work closely with an international team to manage after-sales services, including parking system installations, commissioning, maintenance, and troubleshooting.
Main Responsibilities
- Supporting Service Teams in local markets (Hub Subsidiaries, Partners, Distributors)
- Understanding customer requests and needs, providing the best applicable solution
- Working in close collaboration with our R&D department
- Developing and conducting suitable training solutions for technicians
- Monitoring technical skills improvement on Hub products
Requirements and Skills
- Technical background in Information Technology, Electronics, or similar
- Previous experience in a technical support role, especially after-sales
- Experience in troubleshooting network-related issues and upgrading/installing hardware and software
- Basic knowledge of SQL
- Experience working with PostgreSQL, Tomcat, Asterisk PBX systems, or AWS (a plus)
- Fluency in English, both written and spoken
- Strong communication skills and ability to achieve great results
At FAAC Technologies, we value diversity and inclusion, and we are committed to creating a work environment that acknowledges and values the uniqueness of each individual. The position is open to candidates from all backgrounds, and we welcome applications from individuals with different ethnicities, genders, sexual orientations, and abilities.
-
Technical Support Specialist
4 settimane fa
Bologna, Emilia-Romagna, Italia Alstom Gruppe A tempo pienoMain Responsibilities:The Technical Support Specialist will provide technical assistance to maintenance activities on Railway Signalling Systems operated by Alstom domestic and international customers. This includes being the technical customer interface in global service maintenance contracts and managing warranty obligations on projects in the scope of...
-
Aftermarket Technical Support Specialist
1 mese fa
Bologna, Emilia-Romagna, Italia Atlas Copco A tempo pienoTechnical Support RoleWe are seeking a skilled technical support professional to join our team at Atlas Copco. As an Aftermarket Technical Support Specialist, you will be responsible for providing remote technical support and organizing trainings for customers and service dealers in relation to specific products with a focus on connectivity and advanced...
-
Industrial IoT Technical Support Specialist
3 settimane fa
Bologna, Emilia-Romagna, Italia Symmedia Gmbh A tempo pienoWe are seeking a skilled Industrial IoT Technical Support Specialist to join our team at Symmedia GmbH. As a key member of our cross-functional team, you will be responsible for providing exceptional technical support for our industrial IoT solutions. Your tasks will include troubleshooting and resolving complex technical issues, collaborating with our...
-
Technical Support Specialist
2 settimane fa
Bologna, Emilia-Romagna, Italia ITEX A tempo pienoAfimilk: A Leader in Dairy Farming TechnologyWe are looking for a highly skilled Field Service Engineer to join our team. As a global leader in dairy farming technology, Afimilk provides innovative solutions for dairy herd management, improving farm efficiency, animal welfare, and milk production quality.This is a challenging role that requires a strong...
-
Senior Technical Support Specialist
4 settimane fa
Bologna, Emilia-Romagna, Italia JMA Wireless A tempo pienoKey Responsibilities:As a Senior Technical Support Specialist at JMA Wireless, you will be responsible for the field implementation and remote post-sale technical support of our DAS systems. Your primary goal will be to ensure the proper configuration of our systems, optimize their features and performance, and deliver the expected experience to our...
-
Technical Support Specialist
3 settimane fa
Bologna, Emilia-Romagna, Italia Alstom Gruppe A tempo pienoJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Alstom Gruppe. As a key member of our Services Signalling Business Unit, you will provide technical support to maintenance activities on Railway Signalling Systems operated by our domestic and international customers.Key ResponsibilitiesProvide technical support to...
-
Technical Solutions Specialist
3 settimane fa
Bologna, Emilia-Romagna, Italia ACMA A tempo pienoAbout the RoleWe're seeking a highly skilled Technical Solutions Specialist to join our Engineering and R&D department. As a key member of our team, you will support the development of new applications and define new technical solutions, collaborating with the technical department, sales department, and after-sales department.Your responsibilities will...
-
Technical Support Specialist Opportunity in Lisbon
2 settimane fa
Bologna, Emilia-Romagna, Italia Atlean World A tempo pieno 1.300 € - 1.600 €Job OverviewWe are seeking an experienced Technical Support Agent to join our international team in Lisbon, Portugal.About the RoleThis is a fantastic opportunity for a talented individual with a passion for technical support to work with a leading international corporation. As a Technical Support Agent, you will be responsible for providing exceptional...
-
Commissioning Support Specialist
4 settimane fa
Bologna, Emilia-Romagna, Italia Hitachi Vantara Corporation A tempo pienoJob Description:Hitachi Rail is seeking a skilled Commissioning Support Specialist to join our team. As a Commissioning Support Specialist, you will be responsible for providing technical support for commissioning activities, ensuring the smooth operation of our railway systems.Key Responsibilities:Guarantee technical / specialist support for commissioning...
-
Technical Support Specialist for Railway Signalling Systems
4 settimane fa
Bologna, Emilia-Romagna, Italia Alstom Gruppe A tempo pienoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Alstom Gruppe. As a key member of our Services Signalling Business Unit, you will be responsible for providing technical support to maintenance activities on Railway Signalling Systems operated by our domestic and international customers.Key Responsibilities System...
-
Technical Documentation Specialist
1 mese fa
Bologna, Emilia-Romagna, Italia Docplanner A tempo pienoWe are seeking a skilled Technical Documentation Specialist to join our product team. As a key member of our team, you will be responsible for creating and maintaining high-quality documentation for our CRM software.Your main tasks will include:Reviewing and revising existing documentation to ensure accuracy and clarity;Developing new documentation to...
-
After Sales Technical Support Specialist
4 settimane fa
Bologna, Emilia-Romagna, Italia Alstom A tempo pienoWe design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions.Purpose of the JobThe main purpose of the role is to provide technical support to maintenance activities on Railway Signalling Systems operated by Alstom...
-
Technical Support DAS Engineer
3 settimane fa
Bologna, Emilia-Romagna, Italia JMA Wireless A tempo pienoJMA Wireless Job DescriptionWe are looking for a skilled Technical Support DAS Engineer to join our team in Bologna, Italy. The successful candidate will be responsible for field implementation and remote post-sale technical support of JMA DAS systems.Responsibilities:Learn the main functionalities of JMA DAS to support on-site commissioning and generate...
-
CPQ Technical Specialist
3 settimane fa
Bologna, Emilia-Romagna, Italia Vertiv A tempo pienoAt Vertiv, we're on a mission to empower the people that will power the future. Our team is focused on delivering innovative solutions that drive business success, and we're looking for a talented CPQ Technical Specialist to join us in Cluj-Napoca, Romania.About the RoleThe CPQ Technical Specialist will report to the EMEA Process Improvement Manager within...
-
Bologna, Emilia-Romagna, Italia Jekson Vision Gmbh A tempo pienoJob SummaryWe are seeking a skilled Service Engineer to join our team at Jekson Vision Gmbh. The successful candidate will be responsible for providing technical support and installation services to our customers worldwide.Key ResponsibilitiesProvide onsite customer support for installation and technical issuesCoordinate with technical/software teams to...
-
Aftermarket Support Specialist
3 settimane fa
Bologna, Emilia-Romagna, Italia Atlas Copco A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced Technical Support Engineer to join our team at Atlas Copco. As a Technical Support Engineer, you will be responsible for providing remote technical support and organizing trainings for customers and service dealers in relation to specific products with a special focus on connectivity and advanced...
-
Technical Documentation Specialist
1 mese fa
Bologna, Emilia-Romagna, Italia Docplanner A tempo pienoJoin Our Team as a Technical Documentation SpecialistWe are a software company that develops a CRM for the healthcare sector, utilized by the largest healthcare providers in Spain, Italy, Germany, Poland, Turkey, Brazil, Mexico, and many other markets.Since 2019, we have been a part of the international DocPlanner Group, which is the fastest-growing...
-
Commissioning Support Engineer
3 settimane fa
Bologna, Emilia-Romagna, Italia Hitachi Vantara Corporation A tempo pienoJob Title: Commissioning Support SpecialistJob Summary:We are looking for a skilled Commissioning Support Specialist to join our team in Bologna, Italy. As a Commissioning Support Specialist, you will provide technical and specialist support for commissioning activities, contributing to the achievement of specific and measurable objectives.Key...
-
Technical Support Engineer
2 settimane fa
Bologna, Emilia-Romagna, Italia Alstom A tempo pienoWe are committed to delivering smart innovations to meet the mobility challenges of today and tomorrow at Alstom. Our global community of over 70,000 people is dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.Purpose of the JobThe main purpose of this role is to provide technical support...
-
Help Desk Specialist
1 mese fa
Bologna, Emilia-Romagna, Italia Gielle Informatica Recruiting A tempo pienoJob Opportunity at Gielle Informatica RecruitingGielle Informatica Recruiting, a leading IT consulting company, is seeking a skilled Help Desk Specialist to join our team in Bologna. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Provide technical support and assistance to...