Groups Sales Development Specialist
2 settimane fa
Casa Brera, a luxury lifestyle hotel part of Marriott International, is seeking a Groups Sales Coordinator to join its pre-opening team. This individual will report directly to the Director of Sales and be responsible for booking, coordinating, and organizing all social events, smaller groups, and meetings on property.
About Casa BreraAs a member of the Luxury Group of Marriott International, Casa Brera offers a unique opportunity to experience modern and authentic hospitality in the heart of Milan. Our 116 sophisticated guestrooms, including 15 suites and the Milanese Suite, are set to open their doors in autumn 2024. The hotel promises cosmopolitan luxury, authentic lifestyle, and timeless Milanese elegance.
What You'll Do- Liaise with various departments, such as rooms, kitchen, F&B operations, to maintain high service standards and maximize profits through exceptional customer service.
- Receive, handle, and coordinate group and event inquiries, providing general support to the sales office as needed.
- Process booking requests, changes, and cancellations, identifying group guest needs, determining appropriate room types, and verifying availability.
- Explain guarantee, special rate, and cancellation policies to potential customers, accommodating and documenting special requests.
- Communicate information regarding designated VIP reservations, inputting and accessing data in reservation systems.
- A warm, people-oriented demeanor and a team-first attitude.
- A positive outlook and outgoing personality.
- Flexibility, problem-solving skills, and multi-tasking ability.
- Excellent knowledge of English and Italian (both writing and speaking).
We offer a competitive salary of €35,000 - €45,000 per year, depending on experience, plus benefits such as discounted room nights, meals, and spa access in over 9,000 hotels worldwide. You'll also enjoy performance and recognition programs, wellness and sustainability initiatives, and opportunities for career growth within Marriott International.
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