Microsoft Representative for French Speaking Customers

5 giorni fa


Milano, Lombardia, Italia Teleperformance Greece A tempo pieno

Are you a fluent French speaker looking for a challenging role in customer service? We are seeking a skilled Microsoft Representative to join our team at Teleperformance Greece. As a key member of our French Support team, you will be responsible for providing exceptional customer service to French-speaking customers, resolving issues, and promoting Microsoft products.

Key Responsibilities:

  • Identify customer needs and deliver tailored solutions
  • Assist customers with billing inquiries, transactions, and account issues
  • Provide technical support and troubleshoot customer problems
  • Collaborate with colleagues to exchange ideas and solutions

Requirements:

  • Excellent communication skills in French
  • Good command of English (B2+)
  • Sales experience with consumer products and services
  • Technical research skills to troubleshoot customer problems

What We Offer:

  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: up to €3,000 depending on the language
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • State of the art premises, providing a great working environment

We are a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. Join our team and take the opportunity to advance your career and work for a multinational company, developing strong experience and skills, while representing one of the biggest brands worldwide.



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