Hotel Guest Service Agent
2 giorni fa
We are thrilled to announce the re-opening of the Hotel d'Inghilterra in the heart of Rome. As a Guest Service Agent, you will be the first point of contact for our guests and will create memorable experiences during their arrival, stay, and departure.
Your Responsibilities:- Provide exceptional customer service and respond promptly to guest inquiries, providing information and assistance.
- Handle check-in, check-out activities, and other related tasks with efficiency and accuracy.
- Manage guest messages and requests in a timely and professional manner.
- Stay updated about hotel services, guest needs, and special events to ensure a seamless guest experience.
- Ensure the lobby and Front Desk meet high standards of safety and compliance.
- Adhere to policies and procedures when working with front-of-house equipment and property management systems.
- A unique and dynamic work environment with opportunities for growth and development.
- Stylish uniforms with complimentary laundering.
- Exclusive discounted stays within the group.
- Performance Bonus.
- Exceptional career advancement opportunities.
- An attractive compensation package based on your experience.
- The chance to be a part of an ambitious, caring organization.
- Fluency in Italian and English.
- Additional languages are a plus.
- Excellent communication skills and ability to work in a team environment.
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- Impeccable grooming standards.
- Versatility in handling various work scenarios.
- Enthusiasm when being assigned to both individual and team-oriented tasks.
Unlock a world of benefits and opportunities with Starhotels. Apply now to become a part of our team and create unforgettable experiences for our guests.
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Luxury Hotel Guest Service Agent
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Roma, Lazio, Italia Starhotels A tempo pienoUnlock a World of HospitalityAt Starhotels, we're thrilled to announce the reopening of the Hotel d'Inghilterra in the heart of Rome. As a Guest Service Agent, you'll be the first point of contact for our guests, creating unforgettable experiences during their stay.Your Key Responsibilities:Provide exceptional customer service, responding promptly to guest...
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