Key Account Manager

3 settimane fa

Milano, Lombardia, Italia Global Human Consultants A tempo pieno

Job Description:

Key Responsibilities:

  • Lead and motivate teams to achieve sales and operational objectives.
  • Ensure proper staffing levels and competencies, manage salary costs, and participate in the hiring process.
  • Conduct interviews, oversee training, and ensure training compliance.
  • Monitor attendance, communicate results, and propose growth plans.
  • Review performance and propose necessary changes.
  • Ensure customer relationship quality, train teams in excellent service, and maintain center maintenance, cleanliness, and security.
  • Handle complaints, report incidents, and manage debtor relationships.
  • Implement sales processes, manage pipeline, and analyze reports.
  • Visit key accounts, achieve billing objectives, and coordinate other sales.
  • Prepare operational tactics and support zone sales.
  • Monitor price compliance, discuss risks and opportunities, and prepare and launch action plans to achieve objectives.
  • Implement debt management and administrative procedures, conduct audits, and propose changes for improved efficiency.
  • Lead cross-functional projects involving other departments and collaborate on operational actions related to the country opening.

Requirements:

  • Hold a university degree and have consolidated experience as an Area Manager in the self-storage or retail sector.
  • Be proficient in English and Spanish for communication in meetings, email correspondence, and company document comprehension and writing.
  • Demonstrate leadership, commercial competence, teamwork and collaboration, commitment and engagement, planning and organization, and initiative and proactivity.

About Global Human Consultants:

We are a leading self-storage operator with 66 centers in major Spanish cities, expanding to Italy. If you have experience in team management, sales, and leadership, we invite you to apply for the Key Account Manager - Operations position.

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