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Events & CRM Coordinator - Maternity Cover (Competitive Stipend)

2 mesi fa

Milano, Lombardia, Italia Richemont A tempo pieno
About the Role

We are seeking a highly skilled Events & CRM Coordinator to join our team at Richemont. As a key member of our marketing team, you will be responsible for managing regional event strategies, developing and implementing event plans, and analyzing their effectiveness.

Key Responsibilities
  • Develop and implement regional event strategies, from concept development to post-event reporting and follow-up.
  • Manage events marketing operations, including budgeting and timing.
  • Measure and monitor the effectiveness of events.
  • Work closely with boutiques and retailers to develop adapted client strategies, journeys, and tools.
  • Manage loyalty programs and client acquisition operations, including planning and implementing regional strategic CRM projects.
  • Manage the salesforce database for the region in collaboration with the HQ CRM department.
Requirements
  • Bachelor's degree in a humanistic or economic field.
  • Excellent verbal and written communication skills in English and Italian, with additional languages a plus.
  • Mastery of Microsoft Office programs, particularly PowerPoint and Excel.
  • Knowledge of CRM systems (SAP CRM) is a plus.
  • Strong planning, multitasking, and project management skills.
  • Strong interpersonal communication skills.
  • Highly analytical, with the ability to generate business insights from analytics-related data.
  • Problem-solving oriented.
  • Proactive.
What We Offer
  • A competitive stipend.
  • The opportunity to work with a leading luxury goods company.
  • A dynamic and supportive team environment.