Assistente al Customer Service
20 ore fa
La nostra azienda specializzata nella vendita e distribuzione di generi alimentari italiani cerca un'individuo entusiasta con forte passione per l'e-commerce, le persone e l'enogastronomia che possa offrire soluzioni a qualsiasi problema di customer care.
Ruolo:
Gestire i reclami dei prodotti o servizi via telefono, e-mail o chat; determinare la causa del problema; fornire soluzioni e alternative adeguate entro i termini stabiliti. Rispondere a domande e dubbi su prodotti e servizi; fornire informazioni accurate, valide e complete utilizzando i giusti metodi/strumenti.
Responsabilità:
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