Customer Engineering Director for Commercial Vehicles

3 settimane fa


Turin, Piemonte, Italia Garrett - Advancing Motion A tempo pieno

Position Overview

We are seeking a seasoned Customer Engineering Leader to represent Garrett in front of our commercial vehicle customers. As a key member of our team, you will be responsible for building and developing deep customer relationships, supporting business wins, and serving as the primary point of contact for customer senior engineering executives.

Key Responsibilities

  1. Develop and lead customer technology roadmaps, ensuring alignment with mid to long-term customer team strategic plans. Stay up-to-date with the latest powertrain technology trends and customer voice.
  2. Secure business wins through technical offers, flawless launches, and advanced product quality planning. Ensure timely resolution of customer escalations and lead launch resolution issues.
  3. Manage functionally lead engineer project teams, assigned to respective customers and resident offices. Coach lead engineers and bring back improvements to internal functions to enhance engineering functional efficiency.
  4. Lead value engineering, homologation launch readiness review activities, and anticipate customer needs. Be involved in engineering resource planning activities for launched projects.
  5. Ensure the latest tools and processes are deployed within project teams, adhering to company standards.
  6. Bring new ideas and drive change in how we work, promoting bottom-up and top-down collaboration.
  7. Responsible for hiring project teams, onboarding, and unified career path development for engineers and designers.

Requirements

  • Engineering university degree, with a Master's or MBA preferred.
  • Minimum 10 years of relevant experience.
  • Deep understanding of customer relations and strong technical expertise in key areas impacting successful launches.
  • Demonstrated skills in product development, component design, manufacturing, team management, communication, and customer-centricity.


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