Customer Support Specialist
4 settimane fa
Siemens EDA is a global leader in Electronic Design Automation, providing innovative software and hardware design solutions that empower engineers worldwide to create cutting-edge electronic products.
Our Global Support division is a critical component of our success, driving customer satisfaction and revenue growth. We're seeking a talented Customer Support Engineer to join our award-winning technical support team.
As a key member of our team, you'll provide exceptional support to our external and internal customers using our PCB Design Flow software applications. Your expertise will help customers overcome complex design issues, and you'll collaborate with other support engineers to develop innovative solutions.
Key Responsibilities:
- Collaborate with support engineers to resolve complex design issues
- Develop and promote knowledge base articles to enable customers to self-solve issues
- Continuously expand your technical knowledge of PCB flow applications
Requirements:
- BSEE or equivalent, with significant Electronics expertise
- Proven experience in the PCB design process from schematic entry to layout/manufacturing
- Knowledge of Virtual Basic Scripting desirable
- Excellent command of English, both spoken and written
Siemens EDA offers a comprehensive reward package, including a competitive basic salary, bonus scheme, generous holiday allowance, and pension. We're an equal opportunities employer and welcome applications from candidates registered in the protected categories L.68/99.
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