Customer Service Representative
3 ore fa
La nostra azienda, Manpower Division Mpp Cat. Prot., cerca un professionista per ricoprire il ruolo di Customer Service Agent all'interno del nostro team.
Attività Principali- Inserimento ordini e follow-up sulle consegne;
- Continua interazione con i reparti della Casa madre per gestione ordini/spedizioni;
- Focal point per il distributore per qualsiasi informazione su ordini/prezzi/riparazioni/fatturazione;
- Gestione dell'after sales: pratiche di riparazione, sostituzione articoli/manutenzioni/preventivi verso e da casa madre e in house;
- Gestione pratiche di reclamo o incidente.
- Padronanza dell'inglese scritto e parlato;
- Time management;
- Gestione delle relazioni;
- Team working.
- SAP;
- Microsoft Office/Teams/strumenti cloud.
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