Retail Sales Specialist

1 settimana fa

Florence, Toscana, Italia MICHAEL KORS A tempo pieno
Join the Michael Kors Team

Michael Kors is continually seeking talented, globally-minded individuals who share a passion for fashion.

If you thrive in a dynamic and creative atmosphere, we would be delighted to connect with you.

As a vital part of our team, our Sales Associates serve as brand ambassadors, embodying the vision of Michael Kors. Our associates are empowered to provide an exceptional customer experience through outstanding communication skills and teamwork, demonstrating a positive attitude towards challenges with speed, energy, and optimism.

Department:
Retail

Key Responsibilities:

  • Collaborate as a member of a high-performing team, offering support to colleagues throughout the store.
  • Take ownership of personal performance and self-assessment as a brand ambassador.
  • Adhere to the company's image and grooming standards.
  • Work closely with management on sales strategies, product knowledge, and brand standards.

Customer Service:

  • Set an example as a brand ambassador, ensuring outstanding customer experiences to foster loyalty and repeat business.
  • Maintain client communication using available clienteling tools and applications.
  • Proactively manage the client database to enhance sales.
  • Maintain a strong presence on the sales floor and lead by example.
  • Foster effective communication with management to drive store performance.

Sales:

  • Achieve and surpass sales targets, holding oneself accountable for results.
  • Utilize product knowledge to become a selling expert, advising customers with enthusiasm and confidence.
  • Analyze business results and identify opportunities to boost sales.

Operations:

  • Ensure compliance with loss prevention and health & safety guidelines.
  • Execute visual merchandising standards according to established guidelines.

Job Requirements:

  • A genuine enthusiasm for working in a fast-paced retail environment.
  • The ability and desire to collaborate and inspire fellow team members to achieve collective goals.
  • Proficiency in technology, with knowledge of how to leverage it to enhance sales and customer experience.
  • Strong communication skills, with fluency in English preferred.

We are an Equal Opportunity Employer M/D/F/V. At Capri, we are all committed to fostering a diverse and inclusive workplace. We strive to inspire growth and change within one another, believing that success stems from our differences.

Capri is proud to be an equal opportunity employer dedicated to inclusivity, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

M/D/F/V

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