Strategic Account Manager

2 giorni fa

Milano, Lombardia, Italia Glovo A tempo pieno
About the Role

We are seeking a highly skilled Strategic Account Manager to lead the growth of our On-Demand business in Italy. As a key member of our team, you will be responsible for driving sales and account management, while also coordinating financial control and profitability, operational needs, and necessary tech developments.

Key Responsibilities
  • Act as the country manager for On-Demand, prioritizing top accounts and identifying solutions for each partner
  • Develop action plans to target and pitch partners, building proposals and leading contract negotiations
  • Manage the activation and onboarding of partners during the implementation phase
  • Own the relationship with partners for everything related to the On-Demand solution
  • Share feedback from partners with product and operations teams to generate improvements
  • Monitor financials in the country, including pricing strategy, implementation costs, and continuous profitability
Requirements
  • Minimum 4 years of experience in Account Management and/or Business Consultancy
  • Problem solver, data-driven, analytical
  • Project management skills, proactive, highly organized, and detail-oriented
  • Customer-oriented with strong commercial skills
  • Ability to understand complex software needs and translate between restaurant partners and technical teams
  • Accountability and ownership for projects from start to finish
  • Good communication and interpersonal skills
  • Motivated by working in a high-growth and high-performance start-up
  • Fluent in Italian, working proficiency in English
What We Offer
  • An enticing equity plan that lets you own a piece of the action
  • Top-notch private health insurance to keep you at your peak
  • Monthly Glovo credit to satisfy your cravings
  • Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year
  • Online therapy and wellbeing benefits to ensure your mental well-being
  • Enhanced parental leave
About Us

We are Glovo, a fast-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers, and supermarkets, and high street retail stores. We operate in more than 1500 cities across 26 countries.

We believe that diversity enhances our teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds, and we encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

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