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Residences Manager
1 mese fa
Falkensteiner Hotels & Residences is seeking a highly skilled and experienced Residences Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our aparthotel.
Key Responsibilities:- Monitor and manage the strategic goals of the aparthotel to ensure successful operation.
- Communicate regularly with apartment owners regarding terms of use and participate in internal meetings.
- Collaborate with the General Manager and Housekeeping department to manage and fulfill Residences Owners' requests.
- Organize and coordinate the entire business within the aparthotel according to management instructions.
- Coordinate renovation and adaptation works in the apartments.
- Communicate the terms of use of the apartment with owners.
- Regularly communicate with apartment owners regarding apartment maintenance and contracts.
- Monitor the occupancy of apartments under lease agreements and make calculations for owner's rental invoices.
- Monitor Pay-Master accounts for owner's extra charge, prepare Pro-forma invoices, and close bills with the FOM.
- Organize cleaning and preparation of apartments for owner arrival.
- Periodically control owner's apartments that are rented out.
- Monitor and control the work of the building manager and external employees in the building.
- Propose and agree on necessary actions and repairs of common areas of the building in agreement with the owners' committee.
- Regularly monitor apartments, even when owners are away.
- Provide regular cleaning services for apartments on request, minor repairs, maintenance work with the internal technical department, and external suppliers if necessary.
- Fluent in English and German with strong Front Office background.
- Completed hospitality vocational training.
- Professional appearance and outstanding manners.
- Outstanding communication skills and a compelling and engaging demeanor.
- Good Microsoft Office skills and Protel skills are an advantage.
- A can-do attitude, hands-on mentality, and strong solution orientation.
- All-inclusive onboarding program for a great start at work.
- Healthy and balanced employee meals in our team restaurants (also on days off).
- Individual development planning and support through internal and external training and development opportunities.
- Active contribution in a dynamic work environment.
- Enjoy your holiday in the best hotels to special employee conditions.
- Team Member Rate and Family & Friends Special Rates with additional discounts on F&B and spa services.
We are looking forward to receiving your application.