Strategic HR Business Partner

4 giorni fa

Milano, Lombardia, Italia Genpact A tempo pieno

About the Role:

Genpact is seeking a highly skilled and experienced HR Business Partner - Manager to join our team in Italy. As a key member of our HR team, you will play a critical role in aligning our human resources strategy with our business imperatives and ensuring a positive employee experience for all employees.

Key Responsibilities:

  • Align the human resources strategy with the business imperatives in cooperation with local business leaders.
  • Own staffing, retention, engagement, performance management, talent development, and compensation and benefits targets for our teams in Western Europe countries, with a focus on Italy, Spain, France, and Portugal.
  • Monitor the competitiveness of human resources processes with local labor market practices and participate in the development of a go-to-market people strategy.
  • Handle procedures and support the organization on performance and talent management, as well as organizational planning.
  • Ensure that the organization has the right resources, capabilities, and talent to deliver immediate and future strategic objectives.
  • Enable a culture of opportunities by crafting and implementing programs that reward and recognize key employee capabilities, skills, behaviors, experience, and performance.
  • Establish and maintain good relationships with local management and leadership, offering experienced advice on all matters related to employment relations.
  • Lead complex employee relations casework, including dispute resolutions, disciplinary actions, grievances, absence, retirement, and redundancy.
  • Support organizational transformation and change processes from an HR perspective.
  • Contribute to the continuous transformation of HR processes across the region, working with the Europe/Global HR team.
  • Support growth projects, representing the HR stream and front-facing customers in such projects.

Qualifications:

  • University degree or equivalent.
  • CIPD or equivalent HR certification is a plus.
  • Relevant experience in SSC/BPO with good competency in org design, employee engagement, and retention, labor relations/employee grievances in Italy, with experience in other countries like Spain, France, and Portugal being an advantage.
  • Knowledge of Italy, Spain, France, and Portugal-specific market trends and employee benefits is an advantage.
  • Experience managing in matrixed organization structures with virtual teams is required.
  • Proficient in English.
  • Digital literacy, including HR tools and people analytics.

What We Offer:

  • Attractive salary.
  • Stable job offer - employment contract.
  • Work in a multicultural and diverse environment with employees from over 30 countries.
  • Genpact supports language courses, professional training, and great career development opportunities.
  • Free access to our award-winning learning platform.

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